Student Associate - DTS CEAS IT Support

Job Title: Student Associate – DTS CEAS IT Support Posting Start Date: 5/13/26 Work Arrangement: Onsite Responsibilities and Duties Provide desktop support for faculty/staff desktop systems, including Mac, Windows, and Linux systems, software, and peripherals. Install, configure, upgrade, and troubleshoot computer hardware, software, and peripherals (printers, scanners, etc.) for Windows users and a few Mac clients. Provide consultative, technical, and training support services. Remove computer spyware, adware, and viruses. Create and maintain all documentation associated with this position: hardware and software installation and configuration, PC inventory, etc. Create, configure, and modify user accounts within Active Directory on Windows Server. Configure smartphones and tablets to access Exchange e‑mail accounts. Minimum Requirements High School Diploma or GED. Enrolled at a post‑secondary institution or a secondary school. Enrolled at least part‑time (one or more credit hours if at a post‑secondary institution), except for summer term, or will be a registered student during the next academic term. Must be at least 16 years of age. Strong knowledge of Windows 11 systems, software, and peripherals. Experience with Mac and Linux system administration, including system monitoring, troubleshooting, and software updates is a plus. Excellent communication and customer service skills. Ability to quickly learn specialized applications. Familiarity with CEAS IT and University labs and policies. Knowledge of basic networking concepts. Dependable, punctual, and able to work with minimal supervision. Flexible and willing to accept changes in priorities as necessary. Strong attention to detail. Physical Requirements UC is an E‑Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I‑9 employment verification process. As a UC student employee of an Ohio public institution, you will not contribute to the federal Social Security system, other than contributions to Medicare. Equal Opportunity Employer Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.

REQ: 102568