Pet Groomer

Job Summary PetSmart’s Pet Stylist (Dog Groomer) is responsible for engaging with pet parents and their pets while providing positive experiences and best in class salon services while upholding the company’s vision, mission, values, and strategy. This role shares responsibility of cleanliness and pet health and safety standards. Responsibilities Independently performs full menu of bath, brush and grooming services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with PetSmart’s bathing standards and procedures. Recommends additional health and wellness solutions with pet parents based on pet’s needs. Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register. Greets pet parents, answers their questions and assists with making reservations in the salon. Conducts salon appointment reminder calls, maintains client records and consults with pet parents on services offered. Performs check-in and check-out procedures for grooming appointments, including applicable paperwork and rebooking. Promotes opportunities to grow salon sales to help achieve sales targets and productivity, and any other relevant salon metrics. Recommends, informs, and sells merchandise and services. Maintains the highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area, by performing maintenance throughout the day including end of day cleaning in accordance with the maintenance checklist. Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed. Assists and works in other departments as required. Other duties may be assigned. Participates in our culture of Belonging and Recognition. Follows all Company Policies and Procedures. Qualifications Prior grooming experience; or 6 months of experience in the Stylist in Training job with Successful completion of PetSmart’s Salon Academy training and safety certification, or passes the salon technical evaluation. Proficiency in computer applications. Ability to react under pressure and maintain composure. Flexibility in schedule, able to work evenings, weekends, and holidays as needed. Strong organizational skills and attention to detail and safety measures. Strong written and verbal communication skills. Physical Demands and Work Environment Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. Benefits Paid weekly Health benefits: medical, dental, vision 401k Tuition assistance Associate discounts and perks Paid time off for fulltime associates Career pathing Development opportunities We’re delighted you’re interested in joining our team and helping us in our commitment to doing Anything for Pets, and the people who love them. We’re excited to hear your story and learn more about you! Apply Now! PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, or any other characteristic protected by law. Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law). For applicants in certain locations, we will consider qualified applicants with arrest and conviction records in a manner consistent with applicable laws. #J-18808-Ljbffr