Business Intelligence Specialist

Business Intelligence Specialist

Fully Remote • Washington, DC

Overview

Salary Range $100,000.00 - $115,000.00 Salary

Description

About Community Change and Community Change Action:

Community Change builds the power and capacity of low-income people, especially low-income people of color, to lead powerful and dynamic movements for social change. With our community-based partner groups, we bridge the grassroots and the national, supporting outsider strategies to disrupt the status quo while also building pathways to influence the insider conversation.

Our vision of a better world centers the leadership of impacted people of color to move our work on immigrant rights, economic justice, and racial equity, including a focus on jobs and housing, early childhood care and education, income supports, and immigration reform.

This position also supports Community Change Action, an affiliated 501(c)(4) advocacy organization. While motivated by the same core values – equity, inclusion, and justice – Community Change and Community Change Action operate independently of one another and each organization has its own board of directors.

Position Description:

The Business Intelligence Specialist will play a pivotal role in harnessing both internal and external datasets to empower Community Change's mission for social, economic justice and reaching the goal to abolish poverty. By designing and implementing advanced analytics solutions, the specialist will extract actionable insights from a variety of data sources to inform organizational strategy and measure impact. This position requires collaboration across teams to ensure data-driven decision making, the integration and optimization of business intelligence platforms, and the creation of unified dashboards and reports on organization metrics. The ideal candidate combines a passion for progressive social change with technical expertise in data analysis, visualization, and the responsible management and security of sensitive information.

A portion of the time will be spent working with Community Change's sister organization, Community Change Action.

Principal Responsibilities:

Collect, analyze, and interpret both internal and external datasets to provide actionable insights that drive strategic decision-making and enhance organizational performance.

•Collect, analyze, and interpret internal and external datasets to provide actionable insights for strategic decision-making.

•Design, develop, and implement advanced analytics solutions to inform organizational strategy and measure impact.

•Collaborate across teams to foster a culture of data-driven decision-making and integrate business intelligence platforms.

•Create unified dashboards and reports on organizational performance and progress.

•Develop and maintain robust data models and data governance processes to ensure high data quality and reliability across organizational systems.

•Monitor and assess emerging business intelligence technologies and best practices, recommending and implementing improvements to enhance analytical capabilities and operational efficiency.

Serve as the infrastructure data subject matter expert (SME) for Community Change/Action

•Create and deliver training sessions for staff on data literacy, analytical tools, and the effective interpretation of business intelligence outputs.

•Regularly evaluate organizational key performance indicators (KPIs) and design custom metrics to measure outcomes and progress toward strategic goals.

•Serve as a subject matter expert on business intelligence, providing guidance to leadership and staff on leveraging data for advocacy, storytelling, and program and project optimization.

Align and centralize data practices across Community Change/Action

•Establish standardized data governance frameworks and protocols to ensure consistency and integrity across all organizational systems.

•Coordinate with cross-functional teams to consolidate data sources and eliminate redundancies, fostering a single source of truth for organizational information.

•Implement centralized data management tools and platforms that streamline data collection, storage, and access throughout the organization.

•Develop and enforce organization-wide policies for data security, privacy, and compliance, ensuring adherence to best practices and regulatory requirements.

•Lead regular audits and data quality assessments, providing actionable insights and recommendations to continually improve data management processes and outcomes

Qualifications

•Proficiency in data visualization tools such as Tableau, Power BI, or Looker, with demonstrated ability to design interactive dashboards and translate complex data into clear, actionable insights for diverse audiences.

•Advanced skills in querying databases using SQL, and experience with ETL (Extract, Transform, Load) processes to prepare and integrate large datasets from multiple sources.

•Solid understanding of statistical analysis and data modeling techniques, including experience utilizing programming languages such as DAX, Python or R for data manipulation and predictive analytics.

•Demonstrated expertise in delivering training sessions on data literacy, analytical tools, and business intelligence concepts to diverse staff audiences.

•Proven ability to design and evaluate custom metrics and key performance indicators (KPIs) that measure program effectiveness and align with strategic organizational goals.

•Strong background in business intelligence practices, including experience guiding leadership and staff on effective data utilization for advocacy, storytelling, and program improvements.

•Experience in standardizing and centralizing data practices across complex organizations, ensuring consistent data methodologies and protocols.

•In-depth knowledge of data governance frameworks and the development and enforcement of protocols that maintain data integrity and consistency.

•Ability to coordinate across cross-functional teams to consolidate data sources, eliminate redundancies, and foster a unified source of organizational information.

•Hands-on experience with centralized data management platforms and tools for the streamlined collection, storage, and accessibility of organizational data.

•Thorough understanding of data security, privacy, and regulatory compliance requirements, with a record of developing and upholding organization-wide policies in these areas.

•Strong writing and editing skills

•Computer literacy required, including MS Office Suite and G-Suite skills. Familiarity with Slack, Salesforce platforms and Zoom video conferencing system a plus.

•Excellent interpersonal communication skills, diplomacy and discretion.

•Team player with the capacity to be resourceful and flexible.

•Commitment to advancing economic and race and gender justice.