Patient Experience Programs Lead
University of Southern California
Keck Hospital of USC in Los Angeles is seeking a Patient Experience Program Manager to lead efforts that improve patient and family engagement, satisfaction, and service excellence across the hospital and affiliated clinics. You will manage end-to-end program lifecycles, coordinate with clinical and administrative teams, deploy patient experience tools, and drive improvements using HCAHPS and other KPIs. The role requires strategic thinking, diplomacy, and strong communication to align #J-18808-Ljbffr University of Southern California
Vacancy posted 2 days ago
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