TIBCO Support Engineer
Omni Inclusive
Java Tibco with insurance domain Roles and Responsibilities:
Providing support to diagnose and resolve technical incidents within TIBCO-integrated Java applications.
Using tools like TIBCO Hawk or custom dashboards to monitor system health, message queues, and data flows.
Conducting root cause analysis (RCA) on failed processes, such as blocked message flows in TIBCO EMS or Java heap memory errors.
Creating knowledge base articles and troubleshooting guides for repeated issues to improve future response times. Required Skills:
Proficiency in TIBCO suite
Knowledge of SQL for data reconciliation and Unix/Linux shell scripting for automation and monitoring tasks.
Understanding of SOAP/REST web services.
Provide technical guidance to junior staff, maintain internal knowledge bases, and define standard troubleshooting procedures.
Lead critical incident conference calls and manage on-call rotations to address high-severity issues during off-business hours
Providing support to diagnose and resolve technical incidents within TIBCO-integrated Java applications.
Using tools like TIBCO Hawk or custom dashboards to monitor system health, message queues, and data flows.
Conducting root cause analysis (RCA) on failed processes, such as blocked message flows in TIBCO EMS or Java heap memory errors.
Creating knowledge base articles and troubleshooting guides for repeated issues to improve future response times. Required Skills:
Proficiency in TIBCO suite
Knowledge of SQL for data reconciliation and Unix/Linux shell scripting for automation and monitoring tasks.
Understanding of SOAP/REST web services.
Provide technical guidance to junior staff, maintain internal knowledge bases, and define standard troubleshooting procedures.
Lead critical incident conference calls and manage on-call rotations to address high-severity issues during off-business hours
Vacancy posted 1 day ago
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