Early Intervention Service Coordinator

Early Intervention Service Coordinator (S)

The Early Intervention Service Coordinator (EISC) provides direct service coordination for infants and toddlers, birth to age three, who are enrolled in the North Carolina Infant-Toddler Program (NC ITP) and their families. This position is based in Union County under the Concord Children's Developmental Services Agency (CDSA) and ensures services are delivered in compliance with federal IDEA regulations and state policies. The EISC works collaboratively with families, service providers, and multidisciplinary teams to develop and implement Individualized Family Service Plans (IFSPs) that support child development and family outcomes. Responsibilities include coordinating evaluations, facilitating access to services, monitoring service delivery, and supporting transitions out of the program. The role requires travel within the CDSA catchment area and emphasizes family-centered, evidence-based practices.

Key Duties Include:

• Conduct initial contacts with families to explain the NC ITP, obtain consents, and gather intake and financial information.
• Coordinate and facilitate eligibility evaluations and assessments, ensuring compliance with procedural safeguards and multidisciplinary requirements.
• Develop functional IFSPs in collaboration with families and team members, identifying outcomes, services, and appropriate providers.
• Authorize and monitor early intervention services as outlined in the IFSP, ensuring quality and adherence to best practices.
• Conduct regular IFSP reviews and updates based on child progress, family input, and service provider feedback.
• Assist families in accessing and navigating community resources, including medical, developmental, and social supports.
• Provide consultation and technical assistance to community partners and service providers involved in early intervention.
• Support families through the transition process as children approach age three or exit the program, including referrals and planning meetings.
• Maintain accurate and timely documentation in compliance with NC ITP data and reporting requirements.
• Participate in quality assurance activities and collaborate with CDSA staff to ensure effective service delivery.

Salary Grade Range: $35,984.00 - $62,971.00

Recruitment Range: $34,936.00 - $50,202.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Proven experience coordinating multidisciplinary evaluations and assessments for infants and toddlers, including scheduling, documentation review, and integration of results across all required developmental domains.
• Documented experience developing and implementing Individualized Family Service Plans (IFSPs) in collaboration with families and service teams, with clearly defined, measurable outcomes based on identified needs.
• Demonstrated experience monitoring early intervention service delivery through provider documentation, direct observation, and family engagement to ensure quality, compliance, and progress toward IFSP goals.
• Hands-on experience using data systems and documentation tools to maintain accurate, timely records and support required reporting for federally regulated early intervention programs.
• Experience facilitating transitions for children exiting early intervention services, including coordinating with receiving programs, conducting planning meetings, and ensuring procedural safeguards are followed.

Physical Requirements:

Must be able to drive and travel by car across the CDSA's defined catchment area.

About The Division of Child and Family Well-Being:

The Division of Child and Family Well-Being works to promote healthy and thriving children in safe, stable and nurturing families, schools and communities. The division includes complementary programs that primarily serve children and youth to improve their health and well-being.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits.

Supplemental Contact Information:

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS:

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor's Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process:

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date.
• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
• For a list of organizations that perform this specialized service, please visit the NACES membership website at

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application.

Veterans' and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations:

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

CONTACT INFORMATION:

If there are any questions about this posting, please contact Talent Acquisition at View email address on click.appcast.io. Resumes will not be accepted in lieu of completing this application.

Minimum Education and Experience

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor's degree in Special Education, Elementary Education or Early Childhood Education, Psychology from an appropriately accredited