Director of Operations, Sporting City

Job Description Summary Sporting City Soccer Club, a Sporting Kansas City property, is seeking an enthusiastic and responsible individual with excellent administrative, organizational and communication abilities for its Director of Operations position. The Director of Operations will play a pivotal role in the day‑to‑day administration of the club, overseeing operational aspects and managing the administrative support staff. This individual will collaborate closely with the Directors of Coaching to support the development of the soccer side of the club. This is a full‑time position that will report to the Vice President, Youth Sports Properties and will directly manage the full‑time Club Administrator. The position is a key contributor to the Sporting City Soccer Club team while ensuring all work is consistent with the Sporting KC brand purpose: “We create memories through personalized experiences with our Club.” Essential Functions Communication – Effectively communicate with coaches, managers, parents, and volunteers; provide unparalleled customer service; respond to all emails, voice, and text messages in a timely manner; maintain and update the club website and social media platforms; implement communication strategies; oversee the creation and distribution of club‑wide communications; market and promote all club programs and events. Registration – Manage the internal club registration system, PlayMetrics; create and implement registration processes; manage tournament and league registration for all teams; oversee the registration of players, coaches, and volunteers; coordinate and manage the club’s risk management program; manage the budget, financial collections, and financial assistance program; maintain positive relationships with the administrative staff of our key partnerships. Operations – Manage day‑to‑day office tasks; implement organizational policies and strategies; oversee the organization and execution of tryouts in coordination with the Directors of Coaching; manage the full‑time Club Administrator and the part‑time, volunteer support staff; create, organize, and update a variety of schedules and assignments; support Sporting Kansas City’s mission, vision, and purpose; represent Sporting Kansas City and its affiliates professionally at all times; perform other related tasks as assigned. Personal Attributes Strong organizational, communications, and interpersonal skills. Ability to organize work effectively, conceptualize and prioritize objectives, and exercise independent judgment. Ability to coordinate and lead multiple tasks and projects. Demonstrated poise, tact, and diplomacy; strong teamwork aptitude. High level of interpersonal skills to handle sensitive, confidential situations and information. Self‑motivated, goal‑driven, professional appearance and attitude. Ability to work collaboratively with others and represent the club professionally. Skills & Experience Bachelor’s degree in business, sports management, marketing, or a related field preferred. Minimum of two (2) to three (3) years of experience as an administrator at a youth soccer club or soccer association. Capacity to adapt to the unique and vibrant Kansas City market. Fluent speaking, reading, and writing in English; Spanish language fluency preferred but not required. Proficient in the Microsoft Office Suite; experience with PlayMetrics preferred. Sporting Kansas City is an equal opportunity employer. We celebrate diversity and equity and are committed to creating an inclusive environment for all associates. #J-18808-Ljbffr NovationIQ