Medical Office Receptionist

Front Office Staff

Planned Parenthood California Central Coast (PPCCC) is an equal opportunity employer, we welcome all applicants regardless of their race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender identity, gender expression, age, sexual orientation, military or veteran status, and all other protected categories by applicable law.

PPCCC is a trusted provider of high-quality, affordable reproductive health care along California's Central Coast. Each year, PPCCC provides 28,000 people on the central coast with health care services; including sexually transmitted infection testing and treatment, birth control, breast and cervical cancer screenings, vasectomies, and safe and legal abortion care at our six health center locations. PPCCC also provides comprehensive sexuality education programs to help adults and teens make healthy decisions, prevent unintended pregnancies, and avoid sexually transmitted infection.

Act as an ambassador for all patients seeking services by consistently modeling workplace values and service standards and training to perform all front office job functions and responsibilities.

Adhere to Planned Parenthood California Central Coast policies, procedures, and protocols.

Welcomes each patient by smiling, providing direct eye contact, and taking a moment to make a connection.

Assess client payer eligibility, which may include verifying insurance, health plan authorization, verifying patient ID, and eligibility for funding sources.

Ensures accurate and detailed patient information is entered into the Practice Management System (PM).

Excellent written and verbal communication.

Ability to relate to diverse communities.

Thorough knowledge of medical billing terminology is desirable.

Must be able to travel within PPCCC geographic area (Thousand Oaks to San Luis Obispo)

The starting salary for this position is $25/hour with the opportunity for advancement. As part of our commitment to pay equity, PPCCC does not negotiate salaries.

$1.00/hour bilingual Spanish/English differential pay is offered upon passing the language assessment test.