General Manager-203100
$67kESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
$67,000.00
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
- 2-year degree highly preferred
- Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Conversational or proficient in Spanish
- Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
- Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- Typically, moderate noise level in the work environment.
- Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
- Occasionally push, pull, lift and/or move up to 25 pounds.
- Read, write and speak English and comprehends basic instructions.
- Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
- Present information in one-on-one and small group situations to customers, clients, and associate
- Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
- Conversational Spanish would be beneficial
$67,000.00
Vacancy posted 3 hours ago
Similar jobs that could be interesting for youBased on the General Manager-203100 in Fountain Hills, AZ vacancy
$75k - $85k
...Employee discounts Flexible schedule Opportunity for advancement Training & development Department: Front of House Reports To: General Manager Location: Scottsdale, Arizona Pay: $75,000 - $85,000 year Position Overview The Assistant General Manager is a senior leadership...SuggestedFlexible hoursShift workClive Collective
Scottsdale, AZ1 day ago$75k
...Home2 / Tru Scottsdale Salt River in Scottsdale, AZ is looking to hire a full-time Assistant General Manager . Are you a natural-born leader? Would you like to join a hospitality company that provides a supportive work environment ? If so, please read on! This hotel management...SuggestedFull timeFlexible hoursWestern States Lodging Management and Development
Scottsdale, AZ1 day ago- ...WHY WENDY’S? As an Assistant General Manager at Wendy’s, you’ll provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business. With the support of the General Manager, you will drive customer service, training...Suggested
FinUnited
Scottsdale, AZ1 day ago $130k - $170k
...General Manager Catch Hospitality Group is built on active thinking, active feedback, and a team-first mentality—driven by our commitment to great food, great service, and great vibe. Our continued expansion, including high-profile openings across key markets and the...SuggestedHourly payTemporary workFlexible hoursShift workNight shiftGolden Nugget Hotels & Casinos
Scottsdale, AZ1 day ago- ...Role This role supports the Director of Operations/District Manager by overseeing the daily operations and performance of the restaurant... ...performance. What It Takes ~1-2 years of Restaurant General Manager experience in restaurants ~ Flexible to work nights,...SuggestedLocal areaImmediate startFlexible hoursShift workNight shiftWeekend work
Smashburger
Scottsdale, AZ1 day ago - ...Job Responsibilities Lead, coach and develop team members Manage inventory, quality, and safety protocols Meet and exceed... ...events Job Qualifications Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment...Weekly payPermanent employmentLocal areaFlexible hours
Shake Shack
Scottsdale, AZ2 days ago $140k
...General Manager – Scottsdale, Arizona – Up to $140k We’re partnering with a high‑profile hospitality group known for creating buzz‑worthy dining experiences that mix incredible food, vibrant atmosphere, and top‑tier service. This is an exciting opportunity for a hands‑...Shift workCorecruitment
Scottsdale, AZ1 day ago$60k - $75k
...Support World-Class Operations as Assistant General Manager at United Defense Tactical Scottsdale! Full Time • Scottsdale Health insurance Paid time off Bonus based on performance Ready to step into a high-impact leadership role and help build Arizona’s premier reality...Full timeWork at officeFlexible hoursWeekend workAfternoon shiftUnited Defense Tactical - Scottsdale
Scottsdale, AZ10 hours ago- ...Are you a highly skilled and motivated individual looking for an immediate opportunity as a Restaurant General Manager? Do you thrive in a dynamic and fast-paced environment? If your answer is yes, then this is the perfect job for you! The Restaurant General Manager is...Immediate start
Taco Bell
Scottsdale, AZ3 days ago - ...Description The Hotel General Manager (GM) oversees all aspects of hotel operations, ensuring the property achieves financial success, guest satisfaction, and operational excellence. This leadership role is responsible for strategic planning, staff development, financial...Work at officeLocal areaAfternoon shift
AC Scottsdale Old Town
Scottsdale, AZ1 day ago - ...Overview We are seeking an energetic leader to join our team as the Restaurant General Manager. This individual will be responsible for coordinating people, systems, and routines to ensure total customer satisfaction and desired business results. This job posting is for...Local areaShift work
McDonald's
Scottsdale, AZ10 hours ago $55k - $65k
...Job Type Full-time Description Lead with Heart. Manage with Purpose. Make a Real Impact. Massage Envy is looking for a driven, people-focused Floating General Manager to lead in our Scottsdale Region! If you're passionate about wellness, love developing...Full timeMassage Envy PCRK
Scottsdale, AZ4 days ago- ...meets or beats its’ goals according to the budget. Prepares and manages contingency plans for potential business and operational... ...necessary to maintain a productive and profitable restaurant. If any General Manager is not meeting these expectations as to how they are expected...Casual workLocal areaImmediate startFlexible hoursShift workNight shiftWeekend work
Rubios Restaurant Group
Scottsdale, AZ10 hours ago - .... Anticipate and accommodate needs of the guests. Oversees the general cleanliness of the front-of-house, and the entire venue. Conducts... ...Education, Experience and Skill Requirements Company General Manager Training Program, PCI/DSS, Alcohol Awareness, Food Handling and...Work experience placementLocal areaFlexible hoursShift workWeekend workAfternoon shift
Elephante LLC
Scottsdale, AZ10 hours ago $65k - $70k
...General Manager EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness’ Core Purpose is to create loyal, lifelong...Daily paidFull timePart timeEŌS Fitness
Scottsdale, AZ1 day ago- ...General Manager The General Manager is responsible for the management of all aspects of the restaurant operation. The General Manager will uphold the company's vision, values, and culture. This posting supports our future hiring pipeline for upcoming vacancies. Primary...Work at officeLocal areaShift work
BBQ Holdings, Inc.
Scottsdale, AZ4 days ago $110k - $137k
...$110,000.00/yr - $137,000.00/yr DIN TAI FUNG RESTAURANTS LOCATION: 7014 East Camelback, Scottsdale, AZ 85251 SALARY RANGE FOR GENERAL MANAGER : $110,000 - $137,000 annual base salary, plus eligibility for the annual incentive plan based on individual and company performance...Hourly payFull timeImmediate startWorldwideDin Tai Fung North America
Scottsdale, AZ10 hours ago$45k - $50k
...Overview Join to apply for the General Manager role at CycleBar . This range is provided by CycleBar. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $45,000.00/yr - $50,000.00/yr Position details This...Full timeFlexible hoursNight shiftWeekend workCycleBar
Scottsdale, AZ1 hour ago- ...efficient food/beverage service of 18 Degrees Bar & Grill. The Manager works both administratively and manually to achieve monetary goals... .... Education & Certifications High School Diploma, or a General Education Degree (GED) is required. Maricopa County Food Handlers...Work at officeFlexible hoursShift workNight shift
$130k - $170k
...appropriate actions to turn dissatisfied guests into return guests Manage shifts which include daily decision making, scheduling,... ...food preparation and service Qualifications At least 3 years General Manager experience in a full-service, high-volume dining establishment...Temporary workFlexible hoursShift work- Trevor's is looking for an enthusiastic General Manager to join our team. As a General Manager, you will support the restaurant team to deliver exceptional food and beverage offerings with Above & Beyond hospitality. You will also support the retail team with projects that...Full timeNight shift
- ...Association of Feline Practitioners (AAFP) Established small animal general practice Drop-off appointments and urgent care services... ...skills in surgery, dentistry, diagnostics, and medical case management Commitment to practicing high-quality, evidence-based...Part time3 days per week
- ...General Manager We are not your everyday fast food franchisee. We care! We are a growing Jimmy John's franchisee looking for General Managers to help manage our team while ensuring fresh sandwiches and a clean store. At Jimmy John's, you will find yourself as part of...Immediate startShift work
Jimmy John
Scottsdale, AZ1 day ago - ...An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no Operations Supervisor...
C Vs Pharmacy
Fountain Hills, AZ4 days ago - .... You will play a key role in staff development, recruitment, and fostering a positive work environment. Budget and Planning : Manage operational and capital budgets, ensuring efficient use of resources while meeting organizational goals. Policy and Procedures...Relocation package
University Health
Fountain Hills, AZ1 day ago $17.15 - $26.15 per hour
...person, one family and one community at a time. Position Summary An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on...Hourly payFull timeSeasonal workLocal areaFlexible hoursShift workNight shiftWeekend workDay shiftEarly shiftCVS Health
Fountain Hills, AZ3 days ago$20.15 - $34.15 per hour
...something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better...Hourly payFull timeTemporary workLocal areaFlexible hoursShift workNight shiftWeekend workDay shiftEarly shift- ...Today, we’re a multi-location business offering preventive maintenance, vehicle diagnostics, and automotive repairs. The Store Manager is responsible for the overall store performance both financial and operational of a market by establishing and maintaining guest...Bi-weekly payLocal areaImmediate startRelocation
Sun Devil Auto
Fountain Hills, AZ4 days ago - ...Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department....Hourly payFull time
$17.15 - $26.15 per hour
...person, one family and one community at a time. Position Summary An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on...Hourly payFull timeSeasonal workLocal areaFlexible hoursShift workNight shiftWeekend workDay shiftEarly shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager-203100. Be the first to apply!
