Weekend Call Center Lead: Training, Coaching & Growth
Collins Comfort Masters
Collins Comfort Masters is seeking a Weekend Call Center Team Lead to manage a daytime in-office weekend shift. You will supervise CSRs, generate performance reports, and coordinate training while ensuring excellent customer service in both inbound and outbound calls. The role emphasizes leadership, coaching, and day-to-day supervision, with a focus on process improvements and staffing during the Tue-Sat schedule, 7am–7pm. Strong English communication required; bilingual Spanish a plus. #J-18808-Ljbffr Collins Comfort Masters
Vacancy posted 5 hours ago
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