On-site Wellness Coach (Miami-Dade County)

Job Description

Company Description

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Glad Health & Fitness, Inc. partners with organizations to build healthier, more energized, and more resilient teams through accessible wellness solutions. The company offers Corporate Wellness Programs and Workplace Gym Management that support employees in getting active, reducing stress, and improving daily habits. Services include On-site Wellness Coaching, Group Fitness Classes, Virtual Wellness Challenges, and Weight Loss Challenges tailored to each organization’s culture and needs. By managing program logistics, Glad Health & Fitness frees HR and leadership to choose their level of involvement while employees receive consistent support and motivation. The mission is to inspire lasting change by helping people achieve happiness, health, and fitness at work and beyond.

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Role Description:

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This full-time On-site Wellness Coach role is based in Miami-Dade County and requires working on-site at client locations in Miami, FL. The On-site Wellness Coach will provide individualized wellness coaching sessions, supporting employees with goals related to physical activity, stress management, nutrition, and sustainable lifestyle habits. Daily responsibilities include assessing participant needs, developing personalized wellness plans, tracking progress, and offering ongoing motivation and accountability. The role also involves facilitating small group sessions or workshops, collaborating with HR and leadership to align wellness initiatives with organizational goals, and maintaining accurate documentation and reports. The coach will model a positive, professional approach to health and wellness, foster an inclusive environment, and help promote participation in broader company wellness programs and challenges.

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Key Responsibilities:

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• Empower customers to become active participants in their own health outcomes.
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• Designs, facilitates & evaluates the effectiveness of wellness programs that educate & influence employees at the worksite to lead healthy lifestyles.
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• Establishes rapport with plan sponsors, engages leaders in data-driven decision-making regarding support for their employees.
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• Supports wellness champion network including different levels of employer leadership and employees from worksites.
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• Identifies & coordinates appropriate combination of wellness activities & recommendations on delivery & coordination of wellness programs, community & vendor programs, & monitors effectiveness of the program.
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• Manages wellness allowance expenses towards eligible wellness expenses & ensures maximum benefit to the client while remaining within budget.
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• Evaluates & presents health assessment data, organizational assessments, claim utilization data, employee survey data, biometric screenings, or other data as appropriate.
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• Utilizes preventive guidelines & general health & wellness strategies to achieve goals in the overall health of customers.
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• Develops communication pieces including newsletters & flyers to promote aspects of well-being strategy.
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• Performs research on relevant topics in health promotion and disease prevention, as required for specific customers.
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• Educates & refers customers on available health resources & community resources as appropriate.
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• Serves as subject matter expert on wellness & health improvement opportunities available within Aetna & the community. Provides support & training for sales partners as needed.
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• Success in this role is driven by a strong sense of teamwork and the satisfaction of knowing your contributions directly support the achievement of healthy and sustainable lifestyles.
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• All employees working remotely will be required to adhere to GHF HIPAA and Privacy Policy.
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• Attend all live/ virtual staff meetings and contribute ideas for class and program enhancements.
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• Utilize biometric values and motivational interviewing techniques to collaborate with customers to drive improvements in clinical outcomes.
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• Identify customer health education needs through targeted health assessment activities.
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• Collaborate with clients to establish health improvement plans, set personalized evidence-based goals, and support customers in achieving those goals.
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• Provide support for health-related site events, which include open enrollment, wellness committee facilitation, flu shot events, health fairs, etc.
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• Lead and support a variety of Health and wellness promotional activities, such as group coaching, wellness challenges, and Health-related seminars.
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Essential Skills:

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• Candidates should possess strong Health & Wellness and Nutrition knowledge to guide evidence-based lifestyle recommendations.
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• Candidates should possess Wellness Coaching and Coaching skills to create personalized plans, set realistic goals, and support behavior change.
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• Candidates should possess Customer Service skills to build rapport, respond to questions, and provide a friendly, supportive participant experience.
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• Candidates should demonstrate clear communication, active listening, and interpersonal skills, with the ability to work effectively across diverse employee groups.
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• Experience delivering wellness or fitness programs in corporate or community settings is highly beneficial.
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• Relevant certifications (e.g., health coach, personal trainer, nutrition, or wellness-related credentials) are preferred.
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• Ability to work on-site in Miami-Dade County, manage a consistent schedule, and handle basic administrative and reporting tasks.
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Qualifications:

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• Wellness Coach Certification
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• Bachelor's degree in Exercise Science
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• Strong health presentation experience
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• Strong Motivational Interviewing skills with at least 3 years of experience in health coaching, health education, and health promotion
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• CPR/BLS certification through the American Red Cross or American Heart Association is required.
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• High energy level, with dynamic presentation skills, is required.
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• Positive role model in demonstrating healthy behaviors
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• Passion for health improvement
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• Ability to work independently
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• Customer-centric focus
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• Ability to proactively collaborate professionally with the client and other matrix partners.
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• Understand and own a variety of clinical targets and outcome measurements. Develop action plans that drive clinical value for the customers and clients.
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• Proven administrative abilities, with strong computer and software application skills.
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• Bilingual in Spanish is preferred
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Bonus Points For:

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• CHES (Certified Health Education Specialist)
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• Motivational interviewing training/experience.
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• Smoking cessation and diabetes experience.
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• Current nationally recognized fitness certification (e.g., ACE, NASM, ISSA, ACSM, or equivalent)
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• CPR/AED and First Aid certification (required)
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• Experience leading group fitness classes or personal training in indoor and outdoor settings
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• Specialty certifications (e.g., youth fitness, senior fitness, strength training, HIIT)
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• Strong knowledge of exercise science and fitness principles
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• Excellent communication and interpersonal skills
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• Ability to motivate and engage diverse populations
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• Reliable, professional, and punctual
  
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Physical Requirements

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• Ability to work varied hours and varied locations
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• Ability to perform physical tasks associated with group exercise instruction
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• Capability to demonstrate exercises and assist participants when needed
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