Medical Assistant (49712)

Who We Are:

Platinum Dermatology Partners is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 145 clinics, over 350 providers, and more than 2300 employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology.

Company Conformance Statements:

In the performance of their respective tasks and duties, all employees are expected to conform to the following:

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers, and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

The ideal Medical Assistant II can put themselves in our patients' shoes and demonstrate compassion and understanding while thriving in a fast-paced clinic. A successful Medical Assistant II is friendly, professional, and has a natural talent to always put our patients first in delivering unparalleled patient care.

Responsibilities/Duties/Functions/Tasks:

• Assists dermatologists in patient care tasks, including preparing patients for examinations and treatments.
• Manages administrative duties like updating patient records and processing insurance forms.
• Can perform basic dermatologic procedures such as biopsies, cryotherapy, and wound care under supervision if allowed by state regulations.
• Educates patients on skincare routines and post-procedure care.
• Provides patient support by answering questions and explaining procedures.
• Understands patient flow through the clinic and maintains cleanliness and stocking of rooms.
• Manages office supplies and inventory, including identifying low stock.
• Ensures proper cleaning and sterilization techniques for surgical instruments.
• Sets up biopsy trays correctly; captures clear and accurate photos of biopsy sites and forms.
• Routes pathology biopsies to appropriate labs.
• Proficient in electronic medical record (EMA) data entry, including patient history and medications.
• Proficiently adds detailed patient information and MIPS documentation to completion
• Manages and responds to patient messages including clear documentation under clinician direction.
• Obtains and manages consent forms for procedures.
• Takes and documents proper photos in EMA for biopsy sites and obtaining patient consents.
• Adds new pharmacies, referring doctors, and patient PCP.
• Can remove sutures under provider supervision
• Participates consistently in responding to patient messages and tasks including clear documentation, under MD direction, as appropriate per clinic needs.
• Assists dermatologists in advanced dermatologic procedures and examinations with minimal supervision.
• Manages complex administrative tasks, including electronic health records (EHR) management, specialist referrals, and inventory oversight.
• Provides detailed information to patients on dermatologic conditions, treatments, and skincare products, ensuring positive Net Promoter Scores (NPS).
• Scribes for providers with a strong understanding of medical terminology.
• Schedules appointments and understands clinic flow.
• Manages office supplies and inventory; keeps stocked as appropriate.
• Understands the importance of MIPS documentation.
• Assists with cosmetic procedures and prepares Botox and Dysport.
• Administers injections when appropriate under direction of physician as allowed per state regulation
• Support the team during PDT procedures by preparing patients and ensuring accurate application of photosensitizing agents while maintaining a high standard of patient care
• Mentors Level 1 Medical Assistants and provides guidance.

Education and Qualifications:

• High school diploma or equivalent.
• Preferred: Completion of a medical assisting program and/or certification.
• 1-3 years of experience working as a Medical Assistant in a dermatology practice.
• Proficiency in using EMR software and technology, along with a deeper understanding of dermatologic terminology and procedures.
• Preferred, not required: Enrolled in a pre-med or life sciences degree plan, or has obtained an associate degree
• Must be able to support 22 patients a day on average.

Our competitive benefits package includes the following:

• Medical, Dental, and Vision insurance
• Short-term/Long-term disability
• Life and other voluntary plans
• 401(k) plan
• Employee Referral Program
• Paid Time-Off
• Company-Paid Holidays

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Physical Requirements: Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals.

Equal Employment Opportunity:

Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws.

Platinum Dermatology Partners does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy.

Please note, that any offer of employment is contingent on the successful completion of pre-employment background checks.

No phone calls or agencies, please.