MILL SERVICE TECHNICIAN - Northeastern U.S.

Mill Service Technician

REPCO specializes in manufacturing high-quality nutritional premixes tailored for food manufacturers. We understand the challenges posed by expensive raw materials and blending difficulties that impact production and profits. By delivering reliable ingredients, we help our clients achieve consistent results, avoid waste, and focus on their mission of feeding the world. At REPCO, we are dedicated to supporting the success and sustainability of the food production industry.

The primary and essential functions of the Mill Service Technician include scheduled and unscheduled field service visits to various customer mill locations to provide a variety of field services such as installation, maintenance, troubleshooting, and repair of REPCO feeder system equipment. The Mill Service Technician provides exceptional customer service and supports overall maintenance/installation operations to uphold the quality standards of REPCO products. This position requires approximately 75% travel.

Qualifications

• Proficiency in installation, maintenance, and repair of mechanical and technical systems.
• Strong skills in troubleshooting and problem-solving for equipment and machinery.
• Experience in field service, including on-site technical support and servicing equipment.
• Excellent customer service skills with a focus on client satisfaction and communication.
• Relevant vocational training, certifications, or professional experience in industrial maintenance is a plus.
• Experience with Microsoft Word, Outlook, Excel, and CAD software.
• Strong mechanical aptitude.
• Working knowledge of hand tools, electronic, electrical, and mechanical industrial equipment.
• Programmable logic control (PLC) writing and troubleshooting is a plus.
• Understanding process controls such as pressure, flow, levels, and speed.
• Must be able to safely operate a forklift and successfully pass forklift certification training.

Other Requirements

• Must have excellent professionalism when communicating with customers, contractors, and suppliers.
• Must pass respirator physical and be fit tested for a respirator.
• Must have a valid driver's license and an insurable driving record.
• Approximately 75% travel.

Physical Demands and Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is:

• Frequently required to use hands to finger, handle, or feel; frequently required to hear and talk; regularly required to sit, stand, and walk; occasionally required to climb staircases, ramps or similar building structures; occasionally required to lift to 150 pounds; occasionally required to carry up to 150 pounds for a distance of 25 feet; occasionally required to make repeated movements; specific vision abilities include color, ability to see up-close and to see from a distance.
• Personal protective equipment is available when required or requested. While performing the duties of this job, the employee is regularly exposed to work indoors and outdoors. The employee is regularly exposed to dust/dirt, loud noise, and odors or fumes. The employee may be exposed to extreme heat, confined spaces, and poor lighting. The employee may work in an elevated workplace and be exposed to mechanical, electrical, and fire hazards. Must be available for travel up to 75%.

REPCO provides a drug-free workplace and is an equal employment opportunity employer.