MSP Service Desk Lead - White-Glove, SLA-Driven Ops
R2 Unified Technologies
A leading technology firm in Boca Raton is seeking a Service Desk Manager to lead the Service Desk team. This role focuses on delivering high-quality support, managing service requests, and ensuring SLA compliance. Applicants should have over five years of experience in managed services and significant knowledge of Microsoft Azure and 365. The role emphasizes operational excellence and team leadership. Benefits include unlimited PTO, profit sharing, and comprehensive health coverage. #J-18808-Ljbffr R2 Unified Technologies
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the MSP Service Desk Lead - White-Glove, SLA-Driven Ops in Boca Raton, FL vacancy
- The Service Desk Manager is responsible for ensuring... ...consistent, white-glove support experience... ...ticket performance, SLA adherence, and the... ...Services Provider (MSP) environment. 3+ years leading Service Desk or frontline... ...experience operating in SLA-driven environments....SuggestedContract work
- ENT and Allergy Associates of Florida in Boca Raton is looking for a full-time Medical Office Manager to oversee patient scheduling and insurance verification. The ideal candidate should have at least three years of relevant management experience, excellent communication...SuggestedFull timeWork at office
- ...of network, systems, security, cloud and voice related issues. As a Technical Support Engineer, you are essential to providing a "white-glove" level of support to our customers. Responsibilities Handle incoming phone calls, gather information, create tickets in...Suggested
$17 - $20 per hour
...better. We are passionately driven to reimagine the fine jewelry... ...ideal candidate understands the white glove culture and has a passion to... .... The company’s customer service goal is to enhance and grow the... ...and build relationships that lead to long term business growth...SuggestedHourly payPart timeBlue Nile
Boca Raton, FL25 days ago- ...to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and... ...motivated and adaptable Call Center Manager to lead our rapidly growing team. We have an... ...fantastic opportunity for all, focused, driven, and motivated professionals looking for...SuggestedFull timeLocal areaFlexible hoursWeekend work
NATIONAL FLOORS DIRECT INC
Boca Raton, FL10 days ago - ...Position Summary Nation Safe Drivers is seeking a driven and customer-focused Call Center Supervisor to lead daily operations within our F&I Claims Call Center... ...experiences, and driving team performance against service, quality, and productivity goals. The ideal...
Nation Safe Drivers
Boca Raton, FL5 hours ago - ...value from our managed services. This role acts as the primary... .... This role also leads Quarterly Business Reviews... ...Work alongside the Service Desk Manager and Account... ...response times, uptime, SLA adherence, and overall service... ...Services Provider (MSP). Experience preparing and...Contract work
- ...enterprise client with a complex, technology-driven environment. You will be responsible for ensuring... ...health Identify opportunities to expand services, deepen partnership, and grow revenue Ensure a high-touch, white-glove client experience What We’re Looking For...
Large Automotive Company
Deerfield Beach, FL3 days ago - Dazos, located in Boca Raton, Florida, is seeking skilled Account Executives to join their mission-driven software company. This role entails owning the sales cycle from prospecting to closing opportunities in the mental health sector. The ideal candidate will have 3-5...
$60k
...Team with National Reach! Strategic Value Advertising is seeking driven, personable, and ambitious individuals to join our Inside Sales... ...fast-paced, high-energy environment Leverage company-provided leads so you can focus on selling—not prospecting Continuously develop...Casual workWork at officeLocal area- Sailormen, Inc. is seeking an experienced District Manager to oversee the operations of Popeyes restaurants in Deerfield Beach, Florida. The role demands strong leadership and communication skills, with a focus on staffing, sales performance, and operational compliance....
- Workstream is seeking a Director of Operations for its Chick‑fil‑A location in Delray Beach, Florida. The role involves leading day-to-day operations, managing team performance, and ensuring adherence to quality and safety standards. Ideal candidates will possess strong...
$85k - $100k
...-100k salary + 10% performance bonus Benefits: Matching 401(k), Health Insurance Overview The Client Service & Operations Manager is a client-facing, detail-driven, and mission-critical role at Firm Foundation Family Wealth. We are adding this new role as we continue...Full timeWork at office- ...Experience in franchise, multi-unit, retail, hospitality, or service-based environments preferred Strong organizational and project... ...development outcomes and franchisee success Collaborative, mission-driven organization focused on early childhood education The...Full time
The Learning Experience
Deerfield Beach, FL2 days ago - ...build a culture of ‘care’ that is patient focused and performance driven. Role Summary: The Office Manager oversees the business... ...GenesisCare U.S. offers community-based cancer care and other services at convenient locations. The company’s purpose is to redefine the...Work at office
- ...Description Job Description IT Service Technician (Tier 2) - Boca... ...FLAGLER TECHNOLOGIES MSP Team United States (Remote/ Hybrid... ...This Role? As an IT Service Desk Technician Tier 2, you will... ...collaborate with your peers and team leads throughout the day to solve...Full timeWork at officeImmediate startRemote workShift workDay shift
Flagler Technologies LLC
Boca Raton, FL16 days ago - ...facility billing and collections. If you're looking for a role that truly makes an impact, we invite you to join our compassionate and driven team! Why Avante? At Avante, we believe in providing the highest quality of care to our residents while fostering a supportive and...Work at officeLocal areaWeekend workDay shift
$17 - $28.46 per hour
...division of CVS Health, with more than 8,000 stores and growing. As America's leading retail pharmacy, CVS is committed to offering customers the latest in beauty through purpose-driven service that puts their needs first. This commitment is highlighted by our CVS Beauty...Hourly payFull timeLocal areaFlexible hoursNight shiftOak St. Health
Boca Raton, FL1 day ago- ...internal stakeholders, subcontractor documentation, and deadline-driven deliverables simultaneously. What You Will Do Preplanning... ...a supporting and coordinating role. Experience in construction services is A+. ~ Construction documentation and administrative...For subcontractorWork at officeHome office
SPIRE BUILDING SOLUTIONS, LLC
Boca Raton, FL4 days ago - ..., software, cloud solutions, and support services. That’s what we do. We’re the IT Department... ...our strategic relationships with leading IT manufacturers and software publishers,... ...customers. Highly self‑motivated and results‑driven. Excellent time and self‑management skills...Remote jobWork experience placementWork at officeWork visa
- ...Coordinator (MC) will be directly responsible for managing front desk procedures, collecting membership and program registrations,... ...member arrival and dismissal. MC provides exceptional customer services to members and their family, guests, volunteers, and community partners...Full timeWork at office
Boys and Girls Clubs of Palm Beach County, Inc.
Boca Raton, FL16 days ago - ...scaling the Account Management function. Build a Coverage Model That Scales: Create a tiered approach that delivers proactive, white‑glove partnership for top‑tier and high‑potential accounts while enabling a lighter‑touch, tech‑enabled motion for smaller customers....Full timeRemote work
ASG
Boca Raton, FL4 days ago - ...company that enables the world's leading brands to acquire valuable new... ...at scale. By leveraging data-driven engagement and re-engagement... ...be a key member of the Client Services team, responsible for client satisfaction... ...the site sales and site ops teams. This is an ideal...Work at office2 days per week3 days per week
What If Media Group
Boca Raton, FL1 day ago - Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the... ...Proven track record of providing excellent customer service to all patients and visitors A minimum of two years of experience...Full timeWork at office
Sage Dental
Boca Raton, FL9 days ago - Flamingo Appliance Service in Boca Raton, Florida, is looking for a Field Service Supervisor to lead a team of technicians while managing operations and driving performance. This role requires proven leadership experience in a field-based environment and a strong operational...Full time
- ...quote, sell, and fulfill orders. The ideal candidate will have a Bachelor's degree or equivalent experience, exceptional customer service skills, and the ability to multitask in a fast-paced environment. Join a winning team that offers comprehensive benefits, including...
- ...Requisition ID: 1511 Salary: Commission Based - Sales Driven (plus hourly) What You’ll Do: Generate leads : local catering opportunities such as in‑restaurant... ...like a team effort, keeping morale high and guest service even higher! Be the face of Bolay: build lasting...Hourly payFull timeLocal areaShift work
$23 - $23.5 per hour
...guests upon arrival and provide them with a warm welcome Provide guests with information about the resort, including amenities, services, and activities Address guest concerns and resolve any issues in a timely and professional manner Coordinate with other departments...Hourly payFull time- ...expert team of highly-qualified, board certified physicians, nurses and technicians, our practice offers a comprehensive range of services to provide patients with routine eye care and exams, pediatric eye care, retinal care, cataract surgery, corneal care and many other...Temporary workWork at officeImmediate startFlexible hours
EyeSouth Partners
Boca Raton, FL4 days ago - ...~1-3 years of management experience in retail or another service industry with responsibility for financial results and customer... ...required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical...TraineeshipStart working todayLocal areaWeekend work
U-Haul
Coconut Creek, FL3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to MSP Service Desk Lead - White-Glove, SLA-Driven Ops. Be the first to apply!
Related searches
- help desk support Boca Raton, FL
- customer service front desk receptionist Boca Raton, FL
- help desk manager Boca Raton, FL
- helpdesk team lead Boca Raton, FL
- help desk remote Boca Raton, FL
- help desk Boca Raton, FL
- remote helpdesk Boca Raton, FL
- IT help desk Boca Raton, FL
- helpdesk support technician Boca Raton, FL
- customer service desk Boca Raton, FL