Receptionist

ReceptionistThe Receptionist at Jim Falk Chrysler Jeep Dodge Ram Fiat plays a crucial role in providing exceptional customer service and representing the dealership as the first point of contact for all guests and customers. This individual will be responsible for managing incoming phone calls, greeting and assisting guests, and handling various administrative tasks to ensure smooth operations within the dealership. The Receptionist will work closely with other team members to meet and exceed customer expectations while upholding the standards and reputation of Jim Falk Chrysler Jeep Dodge Ram Fiat.Compensation for this role is $18 per hour, with paychecks issued semimonthly. Other benefits offered by Jim Falk Chrysler Jeep Dodge Ram Fiat include health insurance, retirement plans, and employee discounts on vehicle purchases.Responsibilities include:Greeting and welcoming guests and customers as they enter the dealershipAnswering and directing incoming phone calls to appropriate departments or personnelProviding information about dealership services and products to customersScheduling appointments for sales and service departmentsAssisting with administrative tasks, such as data entry, filing, and maintaining customer recordsCollecting and distributing incoming mail and packagesEnsuring the reception area is clean and well-maintained at all timesHandling customer complaints and inquiries in a professional and efficient mannerCollaborating with other team members to ensure smooth operations and customer satisfactionAdhering to company policies and procedures at all timesPerforming other duties as assigned by the management teamRequirements include:High School Diploma or equivalent1-2 years of previous receptionist or customer service experience, preferably in the automotive industryExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesProficiency in Microsoft Office and other office equipmentProfessional appearance and demeanorAbility to work in a fast-paced and dynamic environmentAvailability to work a flexible schedule, including weekends and holidaysBilingual in English and Spanish is a plusEEOC statement: Jim Falk Chrysler Jeep Dodge Ram Fiat is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.