SCADA Services Engineer

Woodard & Curran is a national engineering, science and operations firm with a simple vision for clean water, a safe environment, healthy communities and happy people. As an employee‑owned company, we strive to cultivate teams that encourage collaboration in an inclusive culture. We seek talented individuals from all backgrounds to help us address a broad range of water and environmental issues. We prioritize our people, offering opportunities for professional growth, ownership and flexibility. This commitment enables us to make a meaningful impact on our clients, communities and the planet. Who are we looking for: The successful candidate will join a strong team of motivated professionals who provide ongoing support and lifecycle services for municipal and industrial water and wastewater clients. You will be the primary technical resource for service contracts, maintenance agreements, and post‑implementation support of medium to large SCADA installations (both standalone and multidisciplinary systems). Strong communication skills are essential, as you will interface daily with operators, plant managers, IT/OT teams, and other stakeholders. Ideal candidates are eager to deepen their expertise in supported platforms and expand into related areas such as industrial networking and OT cybersecurity. Offering Flexible Remote/Hybrid Work/Onsite Schedule: Hybrid work schedule (consisting of office, remote, and onsite, pending project needs) Sign‑on Bonus: $5,000.00 Travel & Physical Requirements: This position involves regular travel to client facilities (typically within driving distance) for on‑site troubleshooting, preventive maintenance, system upgrades, emergency response, and scheduled service visits. Regional travel up to 50–70% (mostly day trips), with occasional overnight stays required depending on call‑out needs and multi‑day service work. Must be physically able to lift and carry 40 lbs repeatedly Comfortable working from heights (ladders, scissor lifts, platforms) and in confined spaces Able to safely work on live control panels while wearing proper arc flash PPE and following NFPA 70E protocols Candidate must maintain a valid driver’s license with no major infractions Candidate must maintain a valid REAL ID driver’s license or other TSA‑approved identification Responsibilities & Qualifications Rapidly diagnose and resolve SCADA, HMI, historian, PLC, network, and process‑control‑related issues in live production environments at municipal and industrial water/wastewater facilities Perform on‑site and remote troubleshooting of SCADA communications, control system faults, instrumentation, and automation problems Maintain, repair, and support existing Control Panels, PLCs (primarily Allen‑Rol­ley), SCADA servers, workstations, and associated infrastructure Support and execute field upgrades, migrations, expansions, minor updates, patches, and fixes on live systems while minimizing plant downtime Perform routine system health checks, backups, disaster recovery testing, cybersecurity updates, and preventive maintenance activities Remotely monitor SCADA assets and infrastructure across multiple facilities to proactively identify service degradation, maintenance needs, or potential failures Manage SCADA user accounts, permissions, access controls, and security settings in compliance with client and cybersecurity requirements Respond to emergency situations, provide 24/7 on‑call support (rotational), and participate in rapid‑response fieldwork when required Thoroughly document all work including service tickets, root‑cause analysis reports, as‑built drawings, infrastructure inventories, and system changes Collaborate closely with Operations, Maintenance, Engineering, Administrative teams, project engineers, technical managers, and account managers to ensure long‑term system reliability and client satisfaction Work within defined service‑level agreements (SLAs), maintenance contracts, budgets, and schedules Ability to work remotely from home or local facility while maintaining high availability for remote support and occasional site visits Minimum of 5 years of experience in Control System Design, PLC Programming, and SCADA Development Experience with Ethernet IP and network switches. Skilled in modifying HMIs and tuning PID loops. Strong understanding of industrial power design (medium/low voltage). Ability to read and interpret P&IDs and wiring diagrams. Experience installing and maintaining electrical components and systems. Knowledge of safety protocols and hazard recognition. Experience with Allen‑Rol­ley PLC hardware and software (other PLC experience is a bonus). Experience with Allen‑Rol­ley FactoryTalk, Schneider Wonderware, Ignition, GE Proficy iFix HMI software (other HMI package experience is a bonus). Experience configuring and developing graphics for OITs such as Allen‑Rol­ley PanelView and Automation Direct C‑More. Experience with automated reporting software (such as SyTech’s XLReporter and HachWims); Hands‑on experience configuring, interfacing with, and troubleshooting instrumentation found in the water and wastewater industry. Associate or Bachelor’s degree in a related field is preferred. Strong electrical and mechanical aptitude. Experience with Microsoft Office suite (Teams, Word, Excel, PowerPoint). Computer networking experience (hardware and configuration) is a bonus Experience in higher programming languages (VB, C++, Java, Python) is a bonus. Water/wastewater industry experience is a bonus. Mutual Dispute Resolution (MDR) As part of our commitment to a fair and respectful workplace, Woodard & Curran uses a Mutual Dispute Resolution (MDR) to help resolve most employment‑related concerns efficiently and consistently. What this means: MDR applies to both you and the Company Most workplace‑related disputes are resolved through binding arbitration, rather than court proceedings Certain exceptions are outlined in the full agreement If you are offered a position with Woodard & Curran, you will be asked to review and sign the MDR as part of your offer packet. Employee Support & Benefits Retirement Savings: 401(k) Pre‑tax or Roth Contributions: The company matches 100% of the first 3% of salary contributed Time away from work: Observed holidays: Choose up to 8 holidays to observe annually Vacation: Accrued based on years of experience and calculated on hours worked Sick time: Paid sick time for non‑work‑related illness or injury. Parental leave: Up to 80 hours of Paid Parental Leave for child bonding Coverage and support for your needs and well‑being: Disability: Paid short‑ and long‑term disability Health: Medical plan options; plus dental and vision plans. Life: Basic employee group life insurance and AD&D benefits; additional voluntary life insurance for employees and families is available through Sun Life. Wellbeing: DarioMind assistance program combined with personalized mental health and wellbeing resources. Workplace Information Woodard & Curran participates in the U.S. Department of Homeland Security’s E‑Verify program to confirm the employment eligibility of all newly hired employees. As part of this process, we display the required Notice of E‑Verify Participation and Right to Work posters. (View required posters here) Equal Employment Opportunity & Accessibility Woodard & Curran is an Equal Opportunity Employer. We are committed to non‑discrimination and make employment decisions based on job‑related factors. Individuals with disabilities and protected veterans are encouraged to apply. If you require a reasonable accommodation during the application process, please contact Beth Sweitzer. Inclusion & Belonging We welcome individuals from all backgrounds and believe diverse perspectives strengthen our ability to serve clients and communities. As an employee‑owned company, we are committed to fostering a respectful and inclusive environment where employees can grow, contribute fully, and deliver meaningful impact. #J-18808-Ljbffr Woodardcurran