Fine Dining Server Assistant - Full-Time

Fine Dining Server Assistant

Black Desert Resort, located in the dramatic red rock landscape of Southern Utah, delivers luxury and sophistication at every touchpoint. Basalt, the resort's signature fine dining restaurant, offers a curated culinary experience blending elevated cuisine, refined service, and an unforgettable ambiance.

The Fine Dining Server Assistant plays a key supporting role in delivering a seamless and memorable guest experience.

Job Summary:

The Server Assistant at Basalt Restaurant supports the front-of-house team by maintaining the dining area, assisting with service flow, and ensuring guest satisfaction through prompt, attentive support. Reporting to the Basalt General Manager, this position helps maintain the high standards of service expected in a fine dining environment.

Job Specifications:

Onsite: Black Desert Resort Basalt Shift & Schedule Availability: Year-Round / Full-Time Pay Rate: $14.00/hour plus tips. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Why Join Us:

• Competitive Benefits: Health insurance, 401k with company match, employee dining room, paid time off, exclusive resort discounts, and complimentary employee hotel stay program.
• Dynamic Work Environment: Contribute as a team member at one of the resort's most exclusive culinary venues focused on service and hospitality.
• Career Growth: Advancement opportunities in fine dining, wine service, and luxury hospitality.

Responsibilities:

• Greet guests and provide an exceptional fine dining experience from start to finish.
• Present menus, explain daily specials, and offer recommendations based on guest preferences and dietary needs.
• Demonstrate in-depth knowledge of the menu, wine list, and pairing options, including preparation methods and ingredient details.
• Take accurate food and beverage orders and input them into the POS system promptly.
• Serve multiple courses with precision and attentiveness, following fine dining standards for presentation and timing.
• Collaborate with kitchen and bar staff to ensure seamless food and drink delivery.
• Respond promptly to guest requests, anticipate needs, and resolve any service concerns professionally.
• Set and reset tables meticulously, ensuring place settings, glassware, and linens are perfect.
• Adhere to all health, safety, and responsible alcohol service standards.
• Assist with closing duties, side work, and maintaining a clean, organized dining room.
• Perform other duties as assigned.

Qualifications:

• Minimum of 2 years' experience in a fine dining or upscale restaurant environment.
• Excellent verbal communication and guest service skills.
• Strong knowledge of wine, spirits, food ingredients, and formal dining etiquette.
• Ability to multi-task, remain calm under pressure, and work in a fast-paced environment.
• Professional, polished appearance and a passion for hospitality and service excellence.
• Ability to stand for extended periods and lift up to 25 lbs.
• Flexible schedule including evenings, weekends, and holidays.
• Must meet minimum age requirements for alcohol service and possess or obtain required certifications.