Audio Visual/Sound Commercial Technician

Job Description

Job Description

Audio Visual (AV) Technician

Who is Tech Electronics?

We provide systems and services that help our customers work smarter, feel safer, and collaborate more effectively. Tech Electronics is a technology services organization headquartered in St. Louis, Missouri with seven offices across the Midwest.

At Tech Electronics, we specialize in low voltage life safety and communication systems in the education, healthcare, construction, government, commercial-industrial, and worship industries. From fire alarm installation and testing to security cameras and video surveillance, our tailor-made solutions deliver connection and protection.

Why Tech Electronics?

At Tech Electronics, we pride ourselves on bringing a unique family atmosphere to an ever-evolving technology marketplace. We recognize that our people made us special when we opened our doors over 60 years ago, and they continue to do so today.

We prioritize giving motivated individuals opportunities to find their gifts, develop their talents, and live their lives to the fullest. If you're looking for a job that's more than just a job, our Tech family is waiting for you!

Position Summary

The Audio Visual (AV) Technician is responsible for installing, programming, testing, troubleshooting, and servicing commercial audio visual systems for customers across a variety of industries. This role works with integrated technologies including video conferencing, digital displays, sound systems, control systems, and network-connected AV solutions. The ideal candidate is technically skilled, customer-focused, and committed to delivering high-quality installations while maintaining safety and professionalism.

• Install commercial audio visual systems including displays, projectors, video walls, speakers, microphones, amplifiers, cameras, and control systems.
• Read and interpret construction drawings, wiring diagrams, system schematics, and installation documentation.
• Pull, terminate, label, and test low-voltage cabling including Cat5e/Cat6, fiber optic, HDMI, coaxial, and control wiring.
• Rack, mount, and connect AV equipment according to manufacturer specifications and company standards.
• Configure and commission AV systems including DSPs, video conferencing platforms, control processors, and network-connected devices.
• Perform functional testing and system verification prior to customer turnover.
• Troubleshoot hardware, software, and connectivity issues during installation and service calls.
• Document installation changes, service work, and project completion details accurately.
• Communicate project status, material needs, and potential issues with project managers and customers.
• Provide end-user training on system operation as needed.
• Maintain company tools, vehicles, and equipment in a safe and organized manner.
• Follow all company safety policies, OSHA requirements, and job site regulations.

• High school diploma or equivalent.
• Experience installing or servicing commercial audio visual or low-voltage systems.
• Working knowledge of commercial AV equipment and installation practices.
• Ability to read blueprints, wiring diagrams, and technical documentation.
• Experience terminating and testing structured cabling.
• Basic understanding of networking concepts including IP addressing and network connectivity.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• Valid driver's license with an acceptable driving record.
• Ability to pass required background checks and drug screening, where applicable.

• Associate degree or technical training in electronics, information technology, or a related field.
• Experience with commercial AV manufacturers such as Crestron, Extron, Q-SYS, Biamp, Shure, Logitech, Poly, or Cisco.
• CTS (Certified Technology Specialist) certification.
• Experience programming or commissioning AV control systems.
• Knowledge of Microsoft Teams Rooms, Zoom Rooms, and other unified communications platforms.
• Experience working on construction projects alongside electrical and low-voltage contractors.

• Strong mechanical aptitude and attention to detail.
• Ability to work independently and as part of a project team.
• Excellent organizational and time management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional appearance and customer-focused attitude.
• Commitment to quality workmanship and continuous learning.

• Lift and carry equipment weighing up to 50 pounds.
• Work from ladders, lifts, and scaffolding.
• Crawl, bend, kneel, and work in confined spaces.
• Stand and walk for extended periods.
• Travel to customer locations as required.

This job description is intended to describe the general nature and level of work performed by employees in this position. It is not intended to be a comprehensive list of all duties, responsibilities, or qualifications. Responsibilities may change based on business needs, customer requirements, and individual assignments. Tech Electronics reserves the right to modify this job description at any time.

Tech Electronics is an Equal Opportunity Employer. Tech Electronics does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Must be able to pass a drug and background screen.