Patient Access Specialist
$18 - $27.5 per hourFroedtert Pleasant Prairie Hospital
Patient Access Specialist As a Patient Access Specialist, you'll be one of the first people our patients meet. You'll help create a welcoming experience while ensuring patients can access the care they need. This is a great opportunity for someone who enjoys helping people, staying organized, working with technology, and being part of a healthcare team. What You'll Do
Why Froedtert South? Join a team where your work matters. As a Patient Access Specialist, you'll help patients navigate the healthcare system and play an important role in creating a positive experience from their very first interaction with us. Ready to Make a Difference? Join Froedtert South and help connect patients to the care they need.
- Schedule, reschedule, and cancel patient appointments.
- Welcome patients and complete check-in and check-out.
- Register patients and maintain accurate demographic and insurance information.
- Verify insurance coverage and collect applicable patient payments.
- Assist with patient portal enrollment.
- Receive and route patient messages to the appropriate clinical team.
- Manage work queues, referrals, and prior authorizations.
- Provide excellent customer service to patients, families, and coworkers.
- Use electronic healthcare systems and other technology to support efficient clinic operations.
- High school diploma or GED.
- 6 months-1 year of healthcare, customer service, receptionist, or related experience preferred.
- Comfortable using computers and learning new technology.
- Medical terminology and healthcare experience preferred.
- Medical, dental, and vision insurance
- Retirement plan with employer contribution
- Paid Time Off (PTO)
- Tuition reimbursement
- Career development opportunities
- Employee discount programs
Why Froedtert South? Join a team where your work matters. As a Patient Access Specialist, you'll help patients navigate the healthcare system and play an important role in creating a positive experience from their very first interaction with us. Ready to Make a Difference? Join Froedtert South and help connect patients to the care they need.
Vacancy posted 19 hours ago
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