VIP Server

Job Type: Part time (with possibility of growth to full time as the role evolves) About Us: Lotus Concepts Management is a dynamic company that operates some of Colorado’s most exciting hospitality venues, including restaurants like ViewHouse, My Neighbor Felix, and Wonderyard, and we are so excited to announce our newest concept opening this Spring - Belles & Boots! About the Role: As a VIP Server, you will be the face of Belles & Boots ensuring that bottle service guests, including celebrities, high-net-worth individuals, and other distinguished visitors in the community, receive the highest level of service from the moment they arrive until they depart. You will be responsible for providing a high-end, VIP experience for guests by delivering exceptional service, serving premium bottles of liquor, and assisting with the overall guest experience, ensuring bottle service guests have a seamless and enjoyable experience during their time at Belles & Boots. Are you an energetic, friendly, and professional individual with a passion for creating extraordinary guest experiences? Belles & Boots, coming this spring to Lodo, is Denver’s newest bar and dance hall! We are seeking enthusiastic VIP Servers to join our dynamic and groundbreaking team. Responsibilities: Guest Experience: Provide outstanding, personalized service to VIP guests, ensuring their comfort and satisfaction. Bottle Service: Present and serve bottles of liquor, mixers, and garnishes to guests at their table or designated area. Explain drink options and make recommendations when appropriate. Table Setup & Maintenance: Set up bottle service tables, including ice, glassware, mixers, and any additional items requested. Continuously monitor and refresh supplies to maintain a clean and inviting environment. Order Management: Accurately take drink and food orders and deliver them promptly. Coordinate with the kitchen and bar staff to ensure timely service. Upselling: Promote high-end drinks, bottles, and add-ons to maximize sales. Upsell products with a knowledgeable and friendly approach. Cash Handling: Process payments, handle tips, and manage transactions securely and efficiently. Ensure accurate billing. Compliance: Ensure adherence to all alcohol service laws and company policies regarding responsible service of alcohol. Team Collaboration: Work closely with bartenders, security, and management to ensure smooth operations and guest satisfaction. Qualifications: Previous experience in a high-volume, upscale bar, nightclub, or restaurant environment preferred. Excellent communication and interpersonal skills. Strong customer service skills with a focus on creating an exceptional guest experience. Ability to multitask and work efficiently under pressure. Knowledge of wine, cocktails, and premium liquors is a plus. Must be of legal age to serve alcohol. Ability to stand for extended periods and lift heavy bottles or trays. Flexibility to work evenings, late night, weekends, and holidays. Competitive compensation and commission/bonus opportunities. Training and opportunities for career advancement within the hospitality industry. A vibrant and exciting work environment with a passionate team. Networking opportunities in the hospitality and nightlife industry. 25% discount at all Lotus concepts. Paid sick leave accrual. Health, dental, vision, accident, and life benefits upon eligibility. 401K with company match and fully vested upon eligibility. Total Advantage Package – An opt-in program providing telehealth, healthcare discounts, health advocates and financial wellness tracks & coaching. #J-18808-Ljbffr Lotus-Concepts-Management