Technical Support Engineer - Premium Enterprise
Gong
Gong is seeking a Technical Support Engineer in New York City to provide expert-level support to clients. This full-time role focuses on troubleshooting technical issues, ensuring customer satisfaction, and improving workflows. The ideal candidate has 4+ years in technical support, experience with SaaS products, and strong problem-solving skills. Benefits include flexible vacation and a wellness stipend. #J-18808-Ljbffr Gong
$35 - $50 per hour
...Technical Support Engineer (Premium Team) Austin | New York City Gong harnesses the power of AI to transform how revenue teams win. The Gong... ...developer support roles. ~ B2B SaaS, technology companies, enterprise software support. ~ Zendesk, Jira, Salesforce, API...SuggestedHourly payFull timeRemote workWork from homeFlexible hours$160k - $180k
...additional in-office workdays. About The Role As an Enterprise Premium Support Specialist, you will work as the technical partner on Notion account teams to unlock... ...Customer Success, Sales, Professional Services, and Engineering, to resolve complex AI and technical issues and...SuggestedWork at officeLocal areaImmediate start$30 - $40 per hour
...A global cloud infrastructure provider is seeking a Technical Support Engineer to enhance customer experience and maintain platform reliability. The role requires 3+ years in enterprise technical support, focusing on troubleshooting complex issues with cloud products....SuggestedHourly payRemote work- ...barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line... ...fast, expert, and reliable technical support when it matters most. You’ll... ...keep builders moving — whether it’s an enterprise team deploying at scale or a top‑tier...SuggestedFull timeTemporary workWork at officeWorldwideFlexible hoursShift workWeekend work
- ...BeyondTrust is seeking a Technical Support Engineer in the United Kingdom to provide exceptional support for customers deploying and configuring... ...Candidates should have at least 5 years of experience in enterprise software support, knowledge of Windows server OS, and a strong...SuggestedRemote work
$30 - $40 per hour
...affordable, and locally accessible for enterprises and AI innovators around the world.... ...Vultr Cares 100% company-paid insurance premiums for employee medical, dental and... ...subscription Join Vultr Vultr is seeking a Technical Support Engineer to join our Technical Support team, a...Hourly payWork at officeImmediate startRemote workFlexible hoursShift work- ...Near BPO is looking for a Technical Support Engineer to troubleshoot and support our products and solutions. You will need to possess a strong understanding of Apache Cassandra environments and other programming languages like Java and Python. Your responsibilities will...
- ...skilled professional with over 7 years of technical support experience to manage customer cases... ...customer needs and collaborate with engineering to resolve issues. The ideal candidate... ...troubleshooting, as well as familiar with enterprise networks. Benefits include health...
$65k - $85k
...end user computing investments. We support organizations of all sizes looking to... ...Microsoft technologies. We partner with Enterprises and Managed Service Providers all... ...looking for a client-facing Support Engineer with strong technical depth and excellent communication...Remote workFlexible hours- ...skilled IT professional to provide tier 3 support for their information technology... ...have substantial experience in supporting enterprise systems and specialized knowledge in servers... ...the design of new systems, and leading technical initiatives. The role requires professional...
- ...impact, we’d love to meet you. As Senior Enterprise IT Engineer, you will own the design, automation, management, and support of Imprint’s core IT infrastructure and employee... ...Support & Operational Excellence Provide technical support for hardware, software, identity,...Immediate startRemote workFlexible hours
$78.1k - $130.3k
LexisNexis Risk Solutions in New York, NY is looking for a Technical Account Manager to perform hands-on support with complex enterprise systems. This role involves technical investigations, debugging across distributed systems, and collaborating with Product teams. The...$120k - $200k
...A leading database company is seeking a Software Engineer to support enterprise clients and handle database issues. This role involves direct customer... ..., identifying product gaps, and working with technical teams. Ideal candidates should have experience with PostgreSQL...$63 - $71 per hour
...humans and agents working together) think and execute. About The Role As a enterprise technical support specialist, you will work closely with our enterprise customers and engineers to resolve their most complex issues. You will also help build out systems and...Hourly payLocal area- ...Data Enterprise Provider Job Our client is a Data Enterprise provider... ...an exceptional, seamless support experience. You are... ...passion for providing platinum technical support. You are able to get... ...Feed teams, Implementation and Engineering Take ownership of...
- ...Centrl is seeking a Product Support Specialist to join our customer support team on a remote basis. In... ...will troubleshoot customer issues, respond to technical queries, and help improve support processes for our Enterprise B2B SaaS platform. Candidates should have a Bachelor...Remote work
- ...(MSP) delivering world-class technical solutions to high-end Financial... ...will provide "white-glove" support on-site in San Francisco and... ...experience supporting macOS in an enterprise environment (Jamf Pro... ...of a high-growth startup. Premium Health: 95% coverage for medical...Casual workWork at officeRemote workFlexible hours3 days per week
- ...company in New York is seeking passionate Support Engineers to enhance customer success. In this role, you will engage with enterprise clients to deliver consultative support,... .... Ideal candidates should possess strong technical skills in Linux, Bash, and Python, coupled...Remote jobFlexible hours
$180k - $195k
...experts, data scientists, developers, engineers and designers. About the job:... ...Desk Manager to lead and elevate our enterprise IT support function into a world-class, customer-... ...candidate combines strong leadership, technical depth, and a passion for continuous improvement...For contractorsWork at officeLocal area$137k - $205.6k
...Technical Support Engineer New York City; San Francisco Bay Area About Us Metronome is the leading usage-based billing platform built... ...Typescript, Python, or Ruby You have worked on modern enterprise software which is business critical Experience creating...Work experience placement- ...Job Description The Technical Support Engineer – Level 1 (TSE) will primarily be responsible for telephone-based post‑sales activity, supporting... ...knowledge of storage, operating systems, networking, enterprise servers, tracking tool, email, and internet technology. Must...Local areaRemote workWorldwideNight shiftAfternoon shift
- ...generative AI era. Our mission is to empower developers and enterprises to create, deploy, and scale multimodal AI applications... .... About the Role fal is seeking a highly skilled Technical Support Engineer to provide high-quality support and service to our Customer...
$91.46k - $137.27k
...simpler experiences. You in? Why would you love this job? As a Technical Support Engineer, you will be responsible for helping customers by... ...level up to be an expert complex problem solver on Redis Enterprise Software, being used as a high-performance database by thousands...Local areaWorldwide- ...customer experience, one where customer support is no longer transactions, but... ...BILLION interactions between global enterprise brands and their customers, with companies... ...Parloa at scale. About the role: As a Technical Support Engineer , you will play a key role in...
$70k - $90k
...Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs... ...Luminance is looking to hire into its Support function: this team act as the first... ...directly on simple issues or bringing in a Technical Specialist to assist further Having...- ...Rafay is redefining how enterprises and GPU cloud providers deploy, manage, and scale modern applications. Our platform delivers... ...and efficiency at scale. As we grow, we’re looking for a Technical Support Engineer who thrives on solving complex distributed systems...
$50k - $68k
...We are currently seeking a Technical Support Engineer I to join our Technical Support team and play a pivotal role in the next phase of our company... ...industry‑leading Employer coverage on monthly individual premiums. Life Insurance and Long‑Term Disability Plans : Coverage...Full timeRemote workWeekend work- ...Insight Global is seeking a Technical Support Engineer for one of our clients in the biotech space. This role will be located in New York City... ...experience supporting Okta or other IAM • Experience with enterprise ticketing system ideally FreshService Nice to...
- ...smarter with AI. What began as the industry's most advanced enterprise search has evolved into a full-scale Work AI ecosystem,... ...the Role: Glean is looking for a talented Designated Technical Support Engineer to join our rapidly expanding, venture-backed startup. We...Work experience placementWork at officeHome officeFlexible hoursShift work
- ...application and infrastructure support by monitoring systems,... ...smooth IT operations. Ideal for engineering or computer science graduates who prefer non-coding technical roles, it requires strong analytical... ...in e‑commerce/telecom/enterprise IT/banking industry Monitor schedules...Night shiftWeekend work
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