Experienced Water Mitigation Lead Technician

Join Our Team as a Production Technician

Do you love helping people through difficult situations? Then, don't miss your chance to join our franchise as a new Production Technician. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened." Our franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities

• Lead and supervise water mitigation crews on residential and commercial loss projects
• Perform detailed inspections, moisture assessments, and damage evaluations
• Develop and execute drying plans using industry-standard equipment and procedures
• Set up, monitor and document dehumidification and drying equipment
• Complete moisture readings, daily logs, photos, and job documentation accurately
• Communicate effectively with homeowners, property managers, insurance representatives and team members
• Train and mentor technicians on proper mitigation procedures and safety practices
• Maintain job site organization, cleanliness, and compliance with company standards
• Identify additional work opportunities and communicate scope changes professionally
• Ensure projects are completed efficiently, safely, and according to industry guidelines
• Inventory and load the work vehicle with equipment, products, and supplies needed for each project.
• Maintain a clean and organized vehicle and clean equipment appearance.
• Prepare rooms/areas for work activities. Set up staging area and equipment for each project.
• Leave jobsite with a clean and orderly appearance.

Qualifications

• 3+ years of experience in water mitigation/restoration preferred
• Previous lead or supervisory experience
• Strong knowledge of water damage restoration processes and drying principles
• Experience with moisture meters, air movers, dehumidifiers and monitoring equipment
• Ability to read and interpret drying documentation and job scopes
• Valid drivers license with a clean driving record
• Ability to lift 50+ and perform physical restoration work
• Availability for emergency response, including evenings and weekends
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

What we offer:

• Competitive pay based on experience
• Opportunities for advancement
• Training and certification support
• Company vehicle/tools (if applicable)

Pay Rate $22.00 - $25.00 hour based on experience, with possibility of overtime pay and increases based on merit. SERVPRO of Greater Covington & Mandeville is an EOE M/F/D/V employer Job Type: Full-time