Practice Assistant

Geode Health is a rapidly growing, national provider of outpatient mental health services. Our mission is to “Transform mental health by making it more accessible, affordable and effective”. We are seeking a passionate Practice Assistant to support our providers and improve the care experience for patients and providers. Responsibilities Support providers with delivery of high-quality health care to ambulatory patients. Secure patient information and maintain patient confidence by completing and safeguarding medical records. Serve and protect the practice by adhering to professional standards. Respond to verbal and electronic requests for information and assistance using proper policies, reference tools and provider instructions. Maintain a safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations. Apply knowledge of emergency procedures and assist in crisis situations. Support HR compliance processes, including assisting with the completion and verification of I‑9 forms for Geode employees. Assist with drug screening processes as needed, including specimen collection, shipment and ordering of necessary supplies. Maintain strict confidentiality of all patient, provider and organizational information, upholding privacy standards in all aspects of work. Complete all other relevant responsibilities as assigned by the supervisor. Ideal Candidate Profile Passionate about our mission and able to inspire others. Self‑starter for whom no task is too big or too small, taking ownership of decisions. Contributes to the collective effort both within own scope and beyond as needed. Creative and strategic thinker. Lifelong learner who values giving and receiving feedback to improve continuously. Organized and process‑oriented. Qualifications / Skills At least one year of experience working in a medical office and/or mental health (preferred). Experience working with patients suffering from anxiety and depression (preferred). Ability to maintain professional appearance and demeanor, and interface well with patients in a mental health setting (preferred). Excellent communication skills and ability to work well with a team. Excellent computer skills. Associate’s or bachelor’s degree (preferred). Some experience in healthcare settings (preferred). Knowledge of working in a clinical setting (preferred). Benefits Competitive compensation ($19.00–$21.00 per hour). Medical, dental and vision benefits. Life insurance. Short and long‑term disability. Paid vacation and holidays. Matching 401(k) plan. State‑of‑the‑art technology. Professional development opportunities. Flexible schedule and in‑person & virtual patient visits. Comprehensive administrative support (front office, accounting, finance, payroll, HR, etc.). Geode Health is an Equal Opportunity Employer. #J-18808-Ljbffr