Cafe General Manager

Job Description

Job Description

Benefits:

• Overtime
• Bonus based on performance
• Health insurance
• Paid time off

Position Overview: Supporting one of the largest QSR brands, the Restaurant Store Manager will lead a team, drive results, and take ownership of a high-energy operation. This role blends hands-on leadership, daily operations, and business performance; giving you the opportunity to make a direct impact every day.

This role typically starts at 5:00am and consists of a 50-hour workweek. The schedule includes weekends and holidays (Sundays are required). There will be overtime eligibility.

Key Responsibilities
Team Leadership

• Manage the recruiting, hiring and training of team members 
• Build a positive, accountable team culture
• Provide ongoing feedback, recognize performance and resolve team concerns

Operations & Guest Experience

• Create a guest-first culture and lead by example to deliver excellent service 
• Maintain brand standards, cleanliness, and food safety 
• Ensure proper staffing to keep shifts running smoothly and efficiently 

Business & Financial Performance

• Drive sales and execute local marketing efforts
• Control labor, food costs, and cash handling 
• Review performance and take action to improve results

Administrative & Operational Support

• Manage scheduling, payroll, inventory, and ordering 
• Forecast staffing and business needs 
• Complete basic reporting and admin tasks 

What We’re Looking For

• 1+ year of management or leadership experience (QSR/retail preferred) 
• High school diploma (or equivalent) 
• ServSafe Certification (preferred) 
• Strong communication and leadership skills with a demonstrated understanding of confidentiality 
• Basic math, problem-solving, and computer skills 
• Reliable transportation
• Ability to work on your feet most of the shift (candidates should be able to sit, stand, traverse, etc. for up to 12 hours and lift up to 50lbs.)