Senior Business Analyst

Position Overview Are you looking for an opportunity to turn your ambition and people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast‑to‑coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high‑quality tires, custom wheels and shop supplies. Key Responsibilities Serve as an OTC business liaison between Order‑to‑Cash, Information Technology, Finance, Sales, Distribution, Customer Service, Accounting, Internal Audit, and external technology vendors. Develop and maintain departmental & executive dashboards, scorecards, and KPI reporting utilizing PowerBI, Oracle, HighRadius, Excel, and other reporting sources & tools supporting monthly business reviews, forecasting, and strategic planning. Analyze operational and financial data to identify trends, risks, opportunities, and actionable business insights for leadership. Lead business process mapping, workflow documentation, and Standard Operating Procedure (SOP) development across all Order‑to‑Cash functions. Serve as the business lead for strategic OTC initiatives, including system implementations and enhancements, Distribution Center migrations, customer onboarding initiatives, mergers and acquisitions, automation initiatives, and other enterprise projects. Develop project plans, timelines, stakeholder communications, milestone tracking, and implementation documentation. Coordinate User Acceptance Testing (UAT), business validation, issue resolution, and post‑implementation support for system enhancements and technology initiatives. Oversee aging reporting and analysis around field and strategic accounts, including past‑due analysis, payment trends, customer segmentation, monthly CECL reporting, and lead the process of quantifying monthly accounting reserves. Support department governance through documentation, reporting standards, process controls, and data integrity initiatives. Support organizational initiatives and perform additional strategic projects assigned by the Director of Order to Cash. Education & Experience Bachelor’s degree required. Minimum 5 years of related experience preferred. Skills Action Planning Analyze Alternatives & Recommend Solutions Compliance Management Data Collection and Analysis Data Control Document Management Review and Reporting Spreadsheet Expertise Verbal Communication Verify Requirements Managing Change Optimizes Work Processes Multi‑Project Management Physical Demands and Work Environment Physical demands: Occasionally required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; and lift and/or move up to 50 pounds. Work environment: Exposure to weather conditions prevalent at the time. Moderately noisy environment. Travel required as needed. Benefits Employer supports mental health and physical wellness programs. Regularly sponsors events and initiatives to promote employee wellbeing. Hybrid workplace environment encourages collaboration and innovation. American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace. Visit for more information. #J-18808-Ljbffr