Quality Manager

LHH is seeking an experienced on-site Quality Manager in Skokie, IL to lead and continuously enhance our Quality Management System (QMS) for a growing manufacturer of custom cable assemblies, wire harnesses, electromechanical assemblies, and connector solutions. You will be responsible for ensuring compliance with customers, regulatory, and industry requirements while driving a culture of quality, continuous improvement, and operational excellence throughout the organization. This is a direct hire opportunity.

Salary : $95K - $120K annually (commensurate with experience) + 10% bonus

Key Responsibilities

• Lead and maintain the Quality Management System (QMS) in compliance with ISO 9001 and customer requirements.
• Oversee quality assurance, quality control, supplier quality, customer quality, and corrective action programs.
• Establish and monitor key quality metrics, including First Pass Yield (FPY), defect rates, customer returns, supplier performance, and Cost of Poor Quality (COPQ).
• Serve as the primary quality contact for customers, leading complaint investigations, and corrective actions.
• Conduct root cause analysis using quality tools such as 8D, 5 Why, Fishbone Diagrams, and Pareto Analysis.
• Manage internal, customer, supplier, and third-party audits.
• Drive Lean Manufacturing, Six Sigma, and continuous improvement initiatives to reduce waste, rework, and customer returns.
• Lead and develop Quality Inspectors and Quality Engineers while promoting a proactive quality culture across the organization.

Qualifications

• Bachelor’s degree in engineering, Quality, Manufacturing, Industrial Technology, or a related field (or equivalent experience).
• 5+ years of quality management experience in a manufacturing environment, including 3+ years of leadership experience.
• Strong knowledge of ISO 9001, quality systems, auditing, SPC, CAPA, and continuous improvement methodologies.
• Experience in cable assembly, wire harness, electronics manufacturing, connector manufacturing, or industrial assembly is preferred.
• Familiarity with ERP/MRP systems (Epicor, SAP, Microsoft Dynamics, or similar).
• Excellent analytical, problem-solving, communication, and project management skills.

Preferred Certifications

• ASQ Certified Quality Manager (CMQ/OE)
• ASQ Certified Quality Engineer (CQE)
• Lean Six Sigma Green Belt or Black Belt
• IPC/WHMA-A-620 Certification
• ISO 9001 Internal Auditor Certification
• Strong customer focus and leadership skills.
• Expertise in quality tools, root cause analysis, and process improvement.
• Ability to manage multiple initiatives while driving measurable quality and operational improvements.
• Commitment to building a culture of quality, accountability, and continuous improvement.

Benefits:

• Comprehensive Medical, Dental, Vision Plans
• 401K + Company Match
• 3 Weeks PTO
• Paid Sick Leave Where Applicable by State Law
• Bonus

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance