Hotel Night Auditor

Overview Weekend Hotel Night Auditor, Hampton Inn & Suites Phoenix Downtown. Join a 2025 USA Today Top Workplace Winner. This position offers a $500 sign-on bonus and starts at $19/hour, with the possibility of a higher wage for experienced candidates. All shifts are overnight. Must be able to work Fridays and Saturdays from 11:00 p.m. to 7:00 a.m. A minimum of 1 year of hotel night audit experience is required. Responsibilities Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations, ensuring accuracy of the property\'s financial and accounting records Greet and interact with guests in a warm, friendly and professional manner Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests\' needs Promptly handle guest service requests and guest complaints to meet and exceed guest expectations Make reservations, check-in and check-out guests, process payments Perform tasks such as answering phones, maintaining a cash drawer, and operating office equipment Ensure guest and property safety by knowing all safety, security and emergency procedures Qualifications Must have a minimum of 1 year of hotel night audit experience Ability to work overnight from 11:00 p.m. until 7:00 a.m. What You’ll Get / Why You’ll Love Working Here Career development with personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Bonuses and incentive programs for going above and beyond to support team and guests Paid volunteer hours Health & wellness benefits including medical, dental, and vision plans; paid sick time and PTO; virtual telehealth and employee assistance resources; monthly health and fitness reimbursement Same-day pay options 401(k) retirement plan with company match NCG Hospitality is proud to be an Equal Opportunity Employer. The Hampton Inn & Suites Phoenix Downtown is proudly managed by NCG Hospitality, a family-owned business with a commitment to growth, trust, and responsibility. #J-18808-Ljbffr