Membership Advisor/Front Desk Sales Associate

Join Our Team at Elements Massage in Cary Front Desk Sales Associate

Are you friendly, outgoing, and highly organized with a passion for delivering excellent customer service? Do you have prior experience in customer service or front desk roles? Elements Massage Cary is seeking an experienced Front Desk Sales Associate to join our team and help create an exceptional experience for every client.

Why Work With Us?

• Make a Positive Impact Be the first point of contact for clients seeking relaxation and wellness. Your friendly smile and great communication skills will make a difference in their day.
• Competitive Pay & Incentives We offer a competitive hourly wage of $14-$16/hour, plus commission-based incentives. The harder you work, the more you can earn!
• Great Benefits Enjoy employee discounts, paid time off, and health benefits (for full-time employees). We take care of our team so you can focus on what you do best!
• Opportunities for Growth Whether you're looking to advance your career in sales, management, or wellness, Elements Massage provides plenty of opportunities for growth and development.
• Supportive Work Environment Work in a friendly, team-oriented environment where everyone is valued and supported. We believe in working hard and having fun!

What We're Looking For:

• Excellent Communication Skills You'll be interacting with clients, answering questions, and assisting with appointments, so a positive, clear, and helpful approach is essential.
• Sales Experience Experience in the spa and wellness industry, or sales is required. We're looking for someone passionate about helping others and a drive to meet goals.
• Organizational Skills You'll manage appointments, sales transactions, and client records, so being organized and detail-oriented is key.
• Friendly and Positive Attitude We want someone who loves making people smile and is excited to be part of a team that thrives on creating great experiences for clients.
• Team Player While you'll be handling your own responsibilities, we all work together to ensure the success of the business and the satisfaction of our clients.

Your Role:

• Greet clients with a warm and welcoming attitude, ensuring a positive first impression
• Schedule appointments and handle client inquiries both over the phone and in person
• Promote and sell memberships, packages, and retail products that help our clients enhance their wellness journey
• Process sales transactions and maintain accurate client records
• Provide excellent customer service, ensuring clients' needs are met and exceeded
• Help maintain a clean, organized, and welcoming front desk area

Ready to Join Our Team?

If you're passionate about wellness, have great sales experience, and love providing exceptional customer service, we want to hear from you! Apply today to join the Elements Massage team and be part of a company that truly cares about its clients and employees.