Technology Analyst

Description : Monitor, maintain, and optimize IT systems to support the business, acting as the primary internal technology resource and the liaison to external technology vendors.

Primary Responsibilities:

• Software Systems Administration
• Administer Salesforce, Microsoft Business Central, Monday.Com, Adobe
• Process User Activation and Deactivation
• Improve system data infrastructure, controls, reporting, and dashboards
• Manage system integrations and maintenance
• Review and approve billing
• Coordinate with IT Managed Service Provider
• Personnel Onboarding and Offboarding
• Review, assess, and resolve monthly maintenance reports
• Review and approve billing
• Improve security and implement new procedures
• Monitor system monitoring emails, coordinate with users and service provider
• Manage accounts with other technology hardware/service vendors
• Cable, phone, internet, print/fax
• Manage maintenance and user onboarding/offboarding
• Review/approve bills and submit to Accounting for processing
• Hardware Management
• Procure equipment such as computers, monitors, peripherals
• Maintain list of devices and monitor aging equipment
• Determine appropriate equipment replacement timeline for users
• Transition equipment between users and set up equipment for new users

Qualifications:

• 0-4 years professional experience preferred
• Bachelor’s degree from accredited institution in technology or related field
• Ability to learn technology applications efficiently
• Intense focus on systems integrity and controls
• Strong communication and organizational skills
• Self-starter with ability to prioritize and multitask

Company Overview:

Radchem Products, Inc. is a chemical distribution company located in the southwest Chicago suburbs. We relocated to a brand-new office near Naperville, IL in the summer of 2023. We have a tight knit team that continues to hit new milestones – we have a distribution network across North America that cracked an industry top 100 list in 2020 at 97, and placed 46 in 2025. From 2023-2025, we have also been recognized by the Alliance of Chemical Distribution as one of a few outstanding member companies deserving of honorable mention for its Responsible Distribution Excellence Award.

Benefits:

• Medical & dental insurance and vision coverage
• Life insurance and STD/LTD insurance
• Paid vacation, holidays, and personal/sick days
• Simplified Employee Pension (SEP) Plan
• Heavily discounted membership rates to athletic clubs
• Hybrid work model