Human Resources Manager

Human Resources Manager

Human Resources Manager — Range 70 Administration

The Human Resources Manager plans, organizes, oversees, coordinates, and reviews all of the District's human resources, safety, compensation, workers' compensation, and related activities and provides complex professional assistance to District management staff and the Board of Library Trustees in areas of expertise. In addition, the Human Resources Manager plans and administers the District's volunteer program.

Human Resource Management

• Develop goals, objectives, policies, and priorities for assigned programs; recommend appropriate service and staffing levels.
• Develop and implement standards, procedures, and methods to improve the efficiency and effectiveness of District Human Resources operations. Monitor and evaluate service delivery methods and identify opportunities for improvement. Recommend improvements to the District Director. Implement new procedures and methods.
• Assess and monitor workloads, administrative and support systems, and internal reporting relationships across the District. Identify opportunities for improvement and recommend improvements to the District Director.
• Plan, direct, coordinate, and review the work plans for the Human Resources function. Prioritize work activities, projects, and programs. Monitor work flows and adapt as necessary.
• Develop and administer the human resources and safety budgets. Monitor and approve expenditures. Identify and recommend budget adjustments as necessary.
• Monitor changes in laws, regulations, and technology that may affect departmental operations. Implement policy and procedure changes as required.
• Serve as volunteer coordinator.

Policies and Procedures

• Lead the development and implementation of PVLD's human resource and safety related policies and procedures. Recommend policy changes to the District Director. Ensure policies and procedures comply with all relevant laws and regulations, Board of Trustees policy statements, and contract terms.
• Ensure that changes to policies and procedures are communicated to employees, and that all employees have access to current policy information.
• Administer policies and procedures and ensure employees comply with all applicable policies and procedures.
• Assist District management staff in the interpretation and application of Human Resources policies and procedures.

Recruitment and Selection

• Work with Department Managers to develop and execute strategies for filling vacant positions with highly qualified employees. Identify and document essential skills, qualifications, and experience for each position. Develop and place job postings and advertisements.
• Develop and administer procedures for receiving and screening applications, including procedures for notifying applicants of the status of their application.
• Assist Department Managers and Supervisors to develop appropriate and legally compliant selection procedures, including interview questions. Participate in interviews.
• Ensure all prospective employees undergo reference checks, background checks, pre-employment medical screenings.
• Ensure equal employment opportunity for all candidates.

Performance Management

• Assist the District Director and Department Managers to develop efficient, effective, and legally compliant formats and forms for position descriptions, probationary reviews, mid-year performance reviews, and annual performance evaluations.
• Work with Department Managers to ensure that every position is described in an accurate position description.
• Administer the performance review system. Monitor to ensure that every employee receives timely and complete probationary reviews, mid-year reviews, and annual evaluations and that documentation is maintained in personnel files. Monitor training and development action plans and assist Supervisors
• Assist and advise Supervisors with addressing employee performance and disciplinary issues.

Training and Development

• Conduct orientation for new employees.
• Develop training plans and materials and train employees in PVLD safety, personnel, benefits, and payroll policies, systems, and procedures.
• Identify needs for supervisory and other skills training and work with Department Managers to obtain and schedule appropriate training courses.
• Maintain training records.

Employee/Labor Relations

• Assist the District Director and Department Managers to maintain a positive employee relations environment. Identify opportunities and recommend strategies to improve communications and morale.
• Coordinate District employee recognition and all-staff programming including the annual staff day event.
• Work with supervisors, employees, and union representatives to resolve employee grievances.
• Administer the District's Memorandum of Understanding with the union.
• Participate in the collective bargaining process as a management representative.
• Advise and seek the input of the union regarding changes to District policy that affect union members.

Employee Safety

• Serve as the District's Safety officer and safety program administrator.
• Lead the development and implementation of PVLD's safety management/illness and injury prevention plan and emergency procedures.
• Administer PVLD's Worker's Compensation insurance program. Work with PVLD's Third Party Administrator to process claims.
• Develop and implement systems for reporting and investigating accidents and incidents. Participate in incident and accident investigations. Ensure that recommendations arising out of investigations are considered by management and implemented as appropriate.
• Ensure all employees are trained in safety and emergency policies and procedures.

Compensation and Benefits

• Perform or direct the performance of job analysis and classification studies.
• Conduct or direct compensation studies. Monitor trends in compensation and employee benefits. Recommend changes to compensation design or benefit plan design to ensure that PVLD is able to attract and retain qualified employees.
• Participate in the development of compensation and benefits strategies.
• Work closely with Payroll and Benefits Analyst with benefits administration and annual open enrollment.

Administration

• Maintain a complete and legally compliant personnel file for each employee.
• Maintain all personnel or safety records and data required by law or PVLD policy.
• Prepare statistical and other reports.
• Maintain working and official departmental files.
• Prepare correspondence, reports, policy and procedure documentation and other written materials.
• Act as a certified Passport Acceptance Agent; processing passports, including collecting documents and information required by the National Passport Office; performing all administrative functions related to passport processing, such as photos, mailing, postage, and completing transmittal reports.
• Perform other duties as assigned.

Qualifications

Knowledge of:

• Techniques for providing a high level of customer service to the public, volunteers, vendors, contractors, and District staff, in person and over the telephone.
• Management principles and practices, including goal setting and program development, implementation, and evaluation.
• Principles, practices, and techniques of human resources in a public agency setting, including recruitment and selection, equal employment opportunity, and employee orientation; job analysis and classification; compensation and benefit analysis and administration; employee and labor relations, including negotiations and the interpretation of laws, regulations, policies, and procedures.
• Principles, practices, and procedures of occupational health and safety management and program administration.
• Applicable federal, state, and local laws, codes, and regulations.
• General principles of risk management related to the functions of the assigned area.
• Recent and on-going developments, current literature, and sources of information related to the area of assignment.
• Record keeping principles and procedures.
• Modern office practices, methods, and computer equipment.
• Computer applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for effectively representing the District in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.

Ability to:

• Plan, organize, administer, coordinate, review, and evaluate a comprehensive public agency human resources program.
• Assist in developing and implementing goals, objectives, policies, procedures, work standards for the human resources division.
• Administer programs, policies, and procedures.
• Provide for the selection, motivation, and work evaluation of staff.
• Provide for the training and professional development of staff.
• Develop and implement goals, objectives, policies, procedures, and work standards and internal controls for the department.
• Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner