Patient Access Representative

Patient Access Representative (Receptionist) - Behavioral Health DepartmentPosition Type Full Time Job Shift Day Education Level High School Category Customer ServicePatient Access Representative (Receptionist) Behavioral Health Department (Full-time, 40 hours/week)Built on Community Care, Powered by Teamwork, Supported by Strong BenefitsWhy you'll love working here: At Generations, you'll be part of a mission driven, team based environment focused on delivering compassionate, community centered care while enjoying a benefits package that truly supports you on and off the job:Medical and Vision insurance with no employee premiumQuarterly Perfect Attendance BonusLongevity Bonus recognizing years of service$500 annual education reimbursementRobust paid vacation, sick time, personal time and 9 paid holidaysPredictable schedulingGenerations Family Health Center, Inc. is a regional community health center covering a thirty seven town rural region in eastern Connecticut with sites located in Willimantic, Danielson, Norwich and Putnam. Our dedicated staff provides a full range of primary care services to all ages including medical, dental and behavioral health care, as well as care coordination and community outreach. In addition to our main facilities, we offer mobile programs and School Based Health Centers.LOCATION: Putnam, CT (Behavioral Health Department)JOB SUMMARY: Major job duties include greeting patients, answering phone, scheduling appointments, obtaining information from patients, posting procedures, and collecting fees. Must provide excellent customer service and work as a team with multidisciplinary team including dental, medical, behavioral, health support, and community program staff.Compensation & Benefits:Pay Rate: $18.15/hourGenerations offers a comprehensive benefits package including:Medical and Vision Insurance No premium cost for employee-only coverage (dependent coverage costs may apply)403(b) Retirement Savings Plan with employer contributionsGroup Life InsuranceShort Disability InsurancePaid Time Off, including: Paid Sick TimePaid VacationPaid Personal Hours9 Paid HolidaysQuarterly Perfect Attendance BonusLongevity Bonus rewarding continued service$500 annual education reimbursementQuarterly Bonus for certified interpreters (certification class provided following documented proficiency in Spanish, Haitian/Creole or Mandarin)QualificationsHigh school diploma, post secondary school education preferred. Typing and computer skills essential. Familiarity with dental/medical terminology and billing procedures is necessary; experience in dental/medical office is helpful. Must be detail-oriented and able to handle multi-tasking in a fast-paced environment.Interested applicants should submit resume and application online at: Family Health Center is an equal opportunity employer and does not engage in discrimination, show preference, or permit harassment.EOE