Business Systems Analyst

Business Systems Analyst

This role is for a Business Systems Analyst responsible for eliciting, defining, and managing system and user requirements, and providing technical guidance to end-users on various projects within a large-scale environment.

Key Responsibilities

• Elicit and define system and user requirements through observation, interviews, and analysis.
• Collaborate directly with end-users to define requirements and provide technical advice and assistance.
• Translate customer needs into formal business requirements.
• Analyze end-user needs and conduct fit-gap analysis.
• Utilize business requirements tracking tools for recording and prioritization.
• Interview non-technical end-users to determine and document current business process flows.
• Create business process flows, including standard flowcharts and swim lane diagrams, using Visio.
• Develop test conditions, test cases, and test scenarios.
• Participate in Business Process Re-engineering initiatives.
• Apply AGILE methodology principles, including Agile Alignment within BABOK.
• Support software development or implementation projects from initiation through completion, serving as a technical Business Analyst.
• Develop and maintain Work Breakdown Structures (WBS) using project management software (e.g., Microsoft Project, Clarity).
• Perform systems process and data mapping, requirements gathering, and analysis, creating detailed documentation.
• Facilitate requirements gathering sessions with non-technical stakeholders, even without a project manager or technical expert.
• Collaborate with supporting resources across business and functional lines, managing time and resources effectively to meet deadlines.

Required Skills

• Business Systems Analyst experience (4 years within the past 8 years)
• Eliciting and defining system and user requirements through observation, interviews, and analysis (4 years)
• Working directly with end-users to define requirements and provide technical advice and assistance in a large-scale environment (4 years)
• Translating customer needs into formal business requirements (4 years)
• Analyzing end-user needs and conducting fit-gap analysis (4 years)
• Using a business requirements tracking tool for recording and prioritization of business requirements (4 years)
• Interviewing non-technical end-users to determine and document current business process flows (3 years)
• Using Visio to create business process flows, including standard flowcharts and swim lane diagrams (3 years)
• Creating test conditions, test cases, and test scenarios (3 years)
• Business Process Re-engineering (2 years)
• AGILE methodology
• Agile Alignment within BABOK
• Documented experience as a technical Business Analyst from project initiation through completion on a minimum of two (2) software development or implementation projects
• Documented experience using project management software (e.g., Microsoft Project or Clarity) to develop and maintain a Work Breakdown Structure (WBS)
• Documented experience in systems process and data mapping, requirements gathering, and analysis, as well as proficiency in the creation of detailed documentation

Years of Experience: 4 years

Additional Notes

• Strong communication, leadership, influence, collaboration, and negotiation skills.
• Excellent oral and written communication skills, with strong meeting and work session facilitation abilities.
• Ability to work independently and as part of a team, managing time and resources to meet assigned deadlines.
• Strong understanding of prioritization stemming from the elicitation of system and/or user requirements.
• Excellent organizational skills, with proven analytical, planning, problem-solving, and decision-making capabilities.
• Must be knowledgeable and articulate in the English language.
• All experience must be documented for review and verification.
• Successful candidates will be subject to a background check.