911 Supervisor

Job Description

Job Description

Callaway County Joint Communications (CCJC) is the 24/7 911 answering point and dispatch center serving Callaway County, MO. Our 911 Dispatchers are the 'first' first responders and provide a calm voice in the midst of chaos. We are proud to serve our friends and neighbors, to be there to answer their call for help, and to get them the medical, fire, or law enforcement response that they need. Are you ready to answer the call?

CCJC is accepting applications for a full-time 911 Supervisor position. The starting salary range for this position is $50,000 - $52,000 annually, or $24.04 - $25.00 per hour, and comes with a full benefits package, including free health insurance, two retirement programs, paid vacation/sick/holiday leave, life insurance, and more.

CCJC is located at 1201 State Road O, Fulton, MO 65251. This is a 24/7 operation and offers two shifts: 5:00am - 5:00pm & 5:00pm - 5:00am.

Callaway County is an Equal Opportunity Employer.

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Life Insurance

Retirement Plan

Hands on Training

Employee Discounts

Employee Assistance Program

The job duties include, but are not limited to:

Receives and processes 911 calls, including both emergency and non-emergency calls for Police, Fire, and Emergency Medical Services (EMS).

Determines the appropriate call types and course of action based on the nature of the calls.

Receives incident reports, including emergency calls through 911, and simultaneously enter information into the computer-aided dispatch system.

Operates public safety dispatching equipment for multiple jurisdictions and agencies.

Monitors radio on ongoing basis, responding as needed.

Accesses statewide unified law enforcement system (MULES) to run tags, send messages, enter warrants, stolen vehicles, missing persons, etc.

Monitors employees performance and correct their actions, as needed, through training, coaching, disciplinary, or other appropriate means.

Supports agency goals and acts as a team player.

Applicant must be at least 18 years of age.

Applicant must possess high school diploma or equivalent.

Applicant must pass pre-employment drug screen.

Applicant must pass pre-employment criminal background screen.

Applicant must pass pre-employment CritiCall test, which tracks the applicant's ability to multitask, handle stressful situations, and typing skill. Applicants must type at least 35 WPM.

Applicant must possess at least two years of emergency services experience.

Applicant must possess the ability to lead under pressure, promote teamwork, handle conflict professionally, hold employees accountable, effectively mentor and coach employees, support agency goals, and adapt quickly to change in circumstance.

Applicant must complete CCJC application. YOU WILL BE EMAILED AN APPLICATION WHEN YOU CLICK TO APPLY. ONLY APPLICANTS THAT COMPLETE AN APPLICATION WILL BE CONSIDERED FOR THE POSITION.