Virtual Social Care Team Lead
Epicured
Epicured, Inc. is hiring a Social Care Team Manager to lead our Social Care team across NY's Medicaid Section 1115 Waiver program.
You will oversee daily operations, coach coordinators, navigators, and care managers, and ensure compliant, high-quality member experiences from activation through retention. Reporting to the Associate Director of Customer Experience, you will manage staffing, scheduling, and performance metrics in a high-volume, virtual contact center.
#J-18808-LjbffrVacancy posted 4 days ago
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