Senior Systems Technician

Job Description

Job Description

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Senior Systems Technician!

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.

Location - Philadelphia, PA / On the Road

Summary:

As a Senior Systems Technician, you'll be tasked with the Service of more complex residential and commercial solutions including wired and wireless systems. You will actively participate in company initiatives such as securing new referrals and upselling, while providing exceptional customer service.

Do you enjoy installing advanced security solutions for customers? Do you thrive on challenging yourself to stay informed of trends in the security industry?

If so, this may be a great career choice for you!

What You'll Do:

• Service more complex security systems in commercial customer settings.
• Work closely with our outside sales team to ensure our customers receive the highest level of professional care from start to finish.
• Complete and turn in paperwork daily
• Work with internal and external customers daily

What You'll Need:

• Education & Experience:
  • High School Diploma or equivalent.
  • 3 – 5 years of field experience or equivalent technical education or certification.
  • Minimum of 2 years of life safety and home automation equipment experience- preferred
• Certification/License:
  • Valid driver’s license with an acceptable driving history.
  • ESA Certified Alarm Technician Level 2 or equivalent - preferred.
  • NICET Fire or Video Level 1 - preferred.
• Communication:
  • Must be able to effectively communicate with various individuals professionally to provide superior customer service.
• Technical:
  • Must be able to understand the technical functionality of various systems learned online and/or via hands-on instruction.
  • Able to demonstrate proficient understanding of the hardware and panel writing of the required manufacturers.

What You'll Get:

We offer a “Total Rewards” package including:

• Competitive compensation with incentive eligibility
• Medical, dental, and vision coverage
• Company paid life and AD&D insurance
• Company paid short- and long-term disability
• Voluntary benefit products
• 401k retirement savings plan
• Flexible Spending Account
• Paid time off for vacation, sick days and floating holidays
• Tuition reimbursement
• Employee Assistance Program (EAP)

About Us:

We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.

Our Values:

• Win as a team.
• Do the right thing.
• Make a difference every day.
• Get it done.
• Think big.

If you share these ideals, we’d love to hear from you!

Vector Security is a Drug-Free Workplace

Vector Security is an Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran or disability status.