Sr. Analyst, IT, Aurora

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with excellence.Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders.  Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien.  Reporting to the Manager, IT, Nitrogen & Phosphate, the Sr. IT Analyst is responsible for maintaining and supporting our information systems andtechnology, in addition to collaborating in the development of new initiatives from the business and North American based IT peers. The Sr. IT Analyst will collaborate with local and Enterprise IT teams to maintain systems and satisfy business requests in a timely manner, such that our employees are able to do their jobs effectively and efficiently. This contributes to the productivity of our people, which in turn supports our business.Consideration will be given to applicants with proven experience with designing/implementing/supporting Cisco networks and/or Microsoft Windows and VMware virtual server environments.What You'll Do:Follow all Nutrien Safety, Health, and Environmental practices from both a company and site-specific perspectiveCommunicate with end users at different levels of technical expertise and correctly identify the technical issues and corrective actions requiredHelp identify solutions for continuous improvement to IT services and/or processesMaintain the departmental inventory system and keep network and PC support supply needs fulfilledResearch, implement, and test new technology independently or as part of a project groupCreate and update client assistance and technical documentationProvide basic workstation, server, network, and phone system administration and monitoring as needed in a backup capacityComplete user requests through the IT ticketing system (ServiceNow)Perform hardware and software installation, inventory, and licensingInstall network hardware in industrial settings, including plant and mining environments, such as multiple flights of stairs, mining equipment, and draglinesBe part of the team that designs, implements, improves, and supports a global network environment, including routers, switches, firewalls, and wireless controllersPerform problem isolation and resolution of network issuesAct as a Tier 3 escalation contact for network issuesCollaborate with network architects on business-critical projects and initiatives to optimize the enterprise networkMaintain all local area network infrastructure at assigned Nutrien sites, including fiber optic cable, CAT6, indoor and outdoor wireless, and private LTEWhat You'll Bring:Related technical or college certificate (two-year program) or three years of related practical experience in the InformationTechnology Field or a Four Year Degree from IT field preferredExperience with Cisco & Meraki wireless solutionsKnowledge of Networking and Wireless standardsHigh-level understanding of dynamic routing protocols such as BGP, EIGRP, and OSPFAbility to analyze networking problems and determine a course of action for remediationPractical meaningful experience in large-scale networking engineering and operations preferredAbility to handle inter-personal communications is required - position will have daily contact with all levels of employees as well aswith outside vendorsAbility to handle multiple duties simultaneously while adjusting for interruptions and other unplanned work, e.g., special projectsAbility to work with minimal supervisionAdvanced verbal and written communication skills are essentialWhat You'll Get:Purpose-Driven Work – Make an impact as part of a global team feeding the future and support farmers locally and around the worldExcellent Benefits – Comprehensive medical, dental and vision coverage, plus a retirement program with generous employer matching for your futureGrow Your Career – Tuition assistance for future education and ongoing learning and training opportunities for career advancement pathways across the organizationSupport When it Matters – Employee Assistance Programs, inclusive leaves, and paid time for holidays, volunteering, vacation, and wellnessThrive in a Strong Culture – Guided by our core values we put safety first, act with integrity, are stronger together, and deliver with excellence in a collaborative, high-performing environmentReady to make an impact with us? Apply today!   The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.  This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law.    Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien  To stay connected to us and for the latest job postings and news, follow us on: LinkedIn, Facebook, and Instagram.