Customer Relations Representative - State Farm Agent Team Member

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Benefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY: I opened my agency in 2003, and today we're a strong, growing team of 11. Before opening the agency, I began my career in State Farm's Claims Department, which gave me a deep understanding of the industry and a strong foundation for serving customers. I'm a proud graduate of the University of Utah and a dog lover - my two pups are an important part of my life and often part of the team culture, too.

Community involvement is at the heart of what we do. We're passionate about giving back and staying connected to the people we serve, whether through local events, volunteer work, or partnerships with organizations that make a difference.

Our office is dog-friendly and casual, with regular team lunches and collaborative meetings that bring our two locations together. It's a space where people feel supported, valued, and part of something bigger. We prioritize a positive, team-focused environment where everyone's contributions matter and where there's always room to learn and grow.

We're looking for someone who is adaptable, motivated, and ready to take initiative - a team player who is eager to learn, loves helping people, and approaches every challenge with positivity and a customer-first mindset. If you're excited about joining a collaborative, growth-minded team where you can make a real difference, we'd love to meet you.

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Derrick Spencer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $60,000.00 - $80,000.00 per year


Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Derrick Spencer - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Derrick Spencer - State Farm Agent!
About Our Agency

• Our office is located in Laveen, Arizona.
• I have been a State Farm agent since 2003.
• We currently have 4 team members at our agency.
• Our agency has received awards including: Ambassador Travel, Legion of Honor, and Bronze Tablet
• Additional languages spoken: Spanish

Seeking Currently Licensed Applicants Only

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.