Customer Experience Specialist

Build Relationships. Help People. Start a Career! Whether you've worked in retail, hospitality, banking, healthcare, restaurants, customer service, or another people-focused role, we'd love to meet you! As a Customer Experience Specialist with Ken Garff Automotive right here in Greeley, you'll guide customers through one of the most important purchasing decisions they'll make. Rather than using high-pressure sales tactics, you'll focus on listening, understanding each customer's needs, and helping them find the right vehicle and solutions for their lifestyle. You don't need automotive sales experience—we provide paid training, ongoing coaching, and the tools you need to build a successful career. If you're motivated, enjoy working with people, and want an opportunity with unlimited earning potential, this could be the perfect career for you. Responsibilities in this role would include welcoming customers and creating a friendly, professional first impression, learning about each customer’s needs and preferences, demonstrating vehicle features and answering questions, and following up to ensure an exceptional customer experience. You might be a great fit if you: Enjoy helping people and creating positive experiences Communicate well and build trust naturally Have a positive attitude and a willingness to learn Are dependable, self-motivated, and goal-oriented Enjoy working in a fast-paced environment Thrive when working with a team Have strong problem-solving skills Are comfortable using computers and learning new technology In this role you can work 5 days per week (Sundays off!), have a rewarding long-term career helping people and making connections, and be eligible for some great perks along the way like paid time off, 401(k) match, a year-end bonus program, employee discounts on vehicle purchase, parts, and more! This position has a 90-day PAID training program up to $12k and compensation can competitively range from $35k – 125k per year. High earning potential! As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers! We invest in our employees, celebrate success, and provide opportunities for growth. If you're looking for more than just a job—a place where you can build a rewarding career while making a difference for customers—we encourage you to apply today! Must be 18 years or older and be authorized to work in the U.S.; high school diploma or equivalent, and have a valid in-state drivers license with a good driving record per company standards. We are an Equal Opportunity Employer (( We Hear You )) You're in for a great ride (excuse the car metaphor) We're not your standard dealership or group of dealerships and we're pretty darn proud of that. We're out to do things differently. We want to consistently change, grow, and progress. For that reason, our employees are proud of where they work. Our history is rich in the tradition of doing things differently. It began with Ken Garff himself. It continued through all of those who followed Ken and is alive and thriving today.