Service Greeter

Overview: The Greeter is the service department's first point of contact, responsible for providing a warm welcome to guests and ensuring a positive first impression. This position supports the service teams by directing customers efficiently and maintaining a professional atmosphere. Responsibilities: Welcome all customers upon arrival Direct guests to appropriate departments or staff members Maintain and organize the service drive Assist with customer check-ins for appointments Support front desk and administrative functions as needed Communicate with service advisors to inform them of customer arrivals. Address and resolve customer concerns or direct them to the appropriate personnel for further assistance. Ensure customers are comfortable and informed while they wait for their service. Maintain a neat and professional appearance at all times. Uphold the dealership's standards for customer service and professionalism. Display excellent verbal communication skills, interpersonal skills and a friendly, approachable demeanor.