1st Shift Customer Care Rep

Job Description

Job Description

Customer Care Representative

Join a customer-focused team helping clients stay informed on their orders. If you enjoy communication, problem-solving, and providing excellent service, this could be a great opportunity for you.

Location: Phoenix, AZ (Must reside in the Phoenix area)
Schedule: Monday–Friday, flexible schedule between 6:00 AM–6:00 PM AZ time; hybrid schedule with onsite work on Tuesdays (subject to change).
Pay rate: $19

Duties:

• Make outbound calls to customers regarding order updates

• Send emails and provide status updates on customer orders

• Document all customer interactions in internal systems

• Manage and follow up on a prioritized list of customer orders

Requirements:

• Customer service experience required; call center experience preferred

• Strong communication and problem-solving skills

• Ability to multitask in a fast-paced environment

• Experience with Microsoft Excel and Outlook preferred

Contact Information

Interested in this position? Please give us a call at View phone number on ziprecruiter.com or stop by our office at 506 E Western Ave #102, Avondale, AZ 85323.

What We Offer

Midway Staffing offers a comprehensive benefits package offering Medical, Dental, Vision and Life/AD&D benefit options to all eligible employees.

About Midway Staffing

Midway Staffing is a dynamic and rapidly growing enterprise dedicated to connecting top talent with leading organizations. Specializing in innovative staffing solutions, we are committed to delivering exceptional service to both clients and candidates. With a strong presence spanning multiple locations nationwide and recognition on the prestigious Inc. 5000 list of Fastest-Growing Private Companies in America from 2019 to 2025, Midway Staffing exemplifies excellence and growth. We are equally dedicated to fostering internal development and supporting career advancement opportunities for our team members.

Midway Staffing is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other legally protected characteristic or group status.

We are committed to creating a culturally diverse and inclusive workplace where individuals of all abilities are welcomed and supported. If you require a reasonable accommodation during the application or interview process, please contact us at View email address on ziprecruiter.com Include the nature of your request and your contact information, and we will be happy to assist you. #ZR