Admission Counselor

Admission Counselor

Howard Payne University, a church-related institution affiliated with the Baptist General Convention of Texas, seeks to employ evangelical Christians who are dedicated to teaching and service as they model the principles of the Christian faith and the University's sincere religious beliefs.

Howard Payne University (hereafter, University) is committed to the integration of learning and Christian faith in the pursuit of truth. Employees are expected to embrace the Christian Mission Statement and Core Values of the University and must support the University's affirmation of traditional Christian and Baptist beliefs by leading lives of service through active involvement in Christian activities both on campus and through a local church.

Howard Payne University is a Christ-centered academic community dedicated to excellence by developing and equipping the whole person for intellectual inquiry, personal and professional integrity, and service to God and humanity.

Core Values of Howard Payne University

We believe and affirm that the University as an institution and each individual called to serve the Lord at Howard Payne should strive to demonstrate a commitment to these five Core Values:

• Centered on Christ (cf. Col. 3:17, Matt. 7:24)
• Focused on Community (cf. Eph. 4:4-6, 1 Pet. 3:8)
• Called to Service (cf. Mark 10:45, Phil. 2:3-5)
• Committed to Excellence (cf. Gen. 1:31, 1 Cor. 9:24)
• Dedicated to Stewardship (cf. Gen. 2:15, 1 Pet. 4:10)

As a condition of employment, employees agree to be paid by Direct Deposit. Applicants offered contingent employment based on the University obtaining a clean background check agree the contingent offer of employment may be revoked based on the information obtained in the background check.

If offered employment, your acceptance will indicate that you have read and agree to the Expectations and Conditions above.

Application Procedure

To be considered for this position, please submit the following:

• a letter of application addressing in detail how you meet the position requirements
• a resume or CV (curriculum vitae)
• unofficial transcripts, and
• a completed HPU Employment Application

Job Summary

The Admission Counselor is responsible for assisting prospective students through the complete admission process, from the point of initial contact to enrolled student status. The Admission Counselor is responsible for assisting in the implementation of the enrollment strategies of the University and for achieving individual enrollment goals. Related Admission Office responsibilities will also be assigned, relative to experience.

Essential Duties and Responsibilities

1. Provide a positive, professional demeanor within the Admission Office, on the University campus, and when representing the University to all prospective students, families and the public
2. Assist in the development and implementation of recruitment strategies to effectively target prospective students and shape the entering class
3. Responsible for implementing institutional enrollment strategies in off-campus and on-campus settings
4. Read and evaluate admission data including, but not limited to, applications for admission, standardized testing results, secondary school and college transcripts, student-written essays and letters of recommendation
5. Coordinate and facilitate communication to prospective students in assigned regions in standard mail and electronic formats. Extensive phone work is required
6. Work proactively with the Office of Financial Aid to coordinate the delivery of financial aid packages to prospective students
7. Work proactively with other offices on campus, other college/university offices, high school offices, and with certain government agencies while assisting first-year, former, and/or international students
8. Must be able to participate in the setup of event materials, signage, decorations (including assembling of balloon art and branded items), and ensuring all event spaces are ready for guests
9. Must be able to travel and be away from home approximately 25% of the year. A typical travel schedule finds the Admission Counselor on the road about four to six weeks in the fall semester, two to three weeks in the spring, and two weeks in the summer
10. Represent Howard Payne University in a professional manner in both appearance and actions, evidenced by always: Dressing in professional attire appropriate for a Christian university. Conducting one's self in keeping with the Christian ethical and moral standards established by the university in its Statement of Mission and Purpose.
11. Represent the University to prospective students, parents, community groups, high school counselors, church administrators, and University alumni by: Providing group information sessions for students and their families. Conducting personal interviews with prospective students. Visiting high schools and community colleges to talk with students and counselors. Visiting churches to talk with students and ministers. Representing the University at college days and nights, school panel programs, National College Fairs, etc. Speaking on the phone. Communicating electronically.
12. Build relationships with all aforementioned individuals.
13. Provide a comprehensive assessment of student's required application materials to be presented to the admission committee
14. Responsible for the complete maintenance and processing of all application files within assigned recruiting region
15. Assist in the maintenance and processing of applications files outside of assigned region as needed
16. Assist in the development and implementation of a personal plan for assigned territory travel: Assist in determining college fairs to attend. Assist in determining individual secondary school visits. Identify key Baptist churches in primary region and schedule church visits to speak to members of youth groups, youth ministers and/or senior ministers of the church. Assist fellow admission counselors in region travel. Attend college fairs, school visits or church visits as assigned.
17. Assist in the development and implementation of a personal communication plan involving all constituencies central to recruiting students to the University: Evaluate and update personal letter flow and hand-written follow-up notes to prospective students. Evaluate and update e-mail and text flow. Evaluate and regularly update phone calls to prospective students. Evaluate and regularly update personal marketing plan designed to promote the University. Complete tasks assigned in our customer relationship management system (CRM)
18. Represent the University by attending conferences and conventions as assigned
19. Assist when asked, in interviewing prospective admission counseling staff members and student employees
20. Responsible for shared supervision of student employees
21. Obtain a detailed, working knowledge of the University and its many facets
22. Provide a positive, professional demeanor within the Admission Office and the University campus, and when representing the University, to all prospective students and families or to any member of the public
23. Other duties as assigned

Supervisory Responsibilities

Shares in supervision of student workers. Carries out supervisory responsibilities in accordance with the University's policies and applicable laws. Participates in responsibilities that include interviewing, and training a student worker; planning, assigning, and directing work; appraising performance; resolving problems.

Required Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

1. Modeling Christian Faith - Must be committed to modeling the Christian faith. Displays a proven record of modeling the Christian faith in business operations, management roles, customer service functions, and interactions with others. Is committed to continuing to model Christian faith in a manner consistent with the University's Mission Statement and Core Values
2. Analytical - Synthesizes complex or diverse information, collects and researches data, uses intuition and experience to complement data, designs work flows and procedures
3. Problem Solving - Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well problem solving as part of a group, uses reason even when dealing with emotional topics
4. Project Management - Develops effective project plans, coordinates projects, communicates changes and progress, completes projects on time and budget, and manages project team activities effectively
5. Customer Service Manages difficult or emotional situations effectively, solicits feedback to improve service, responds to requests for service and assistance promptly and effectively, meets the commitments they make to others
6. Interpersonal Skills - Focuses on solving conflict without blaming others, consistently maintains confidentiality, listens to others without interrupting them, keeps their emotions under control, remains open to others' ideas and tries new things
7. Oral Communication - Speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions, demonstrates effective group presentation skills, participates actively in meetings
8. Written Communication - Writes clearly and informatively, edits their work for correct spelling and grammar, varies their writing style as needed, presents numerical data effectively, is able to read and interpret written information effectively
9. Teamwork - Balances the needs of the team and individual responsibilities effectively, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive