Area Supervisor

Benefits 401(k) 401(k) matching Employee discounts Health insurance Paid time off Training & development Tuition assistance Vision insurance Wellness resources Evergreen Life Services is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital status, or any other legally protected status. Title: Area Supervisor Reports To: Executive Director Classification: Full-Time FLSA Status: Salaried Exempt Created: Jun 1, 2026

JOB SUMMARY

The Area Supervisor (AS) is responsible for overseeing the operations of the divisional office in Sulphur, LA.

ESSENTIAL JOB FUNCTIONS

Interviews with prospective individuals served and their families. Coordinates the expansion of current programs and supports, and the development of new services/supports. Promotes community acceptance and support through participation in community activities or liaison efforts with other agencies or entities. Abides by all policies and supports, procedures, regulations, and guidelines for safety, quality assurance, and general corporate oversight. Works cooperatively with the home, state, and division offices. Assists with specialized training of staff members as required by Evergreen and local, state, and federal agencies. Monitors cost plans to make sure that each facility is operating within budget. Assist in the annual preparation of the budget for the assigned area. Oversees and monitors the work of other administrative staff. Functions as the administrator on call. Provides technical assistance to administrative staff. Monitors timesheets, mileage sheets, and daily schedules of staff. Functions as a case manager for assigned individuals served as needed. Develops, prepares, and monitors individual support plans according to the guidelines of the applicable state agency or any entity that provides regulatory oversight. Coordinates and arranges appointments, meetings, and other administrative matters on behalf of supported individuals served or staff members. Assists in a supportive role for the individual served and his/her family and works with local and state agencies on behalf of assigned individuals served.

CORE COMPETENCIES

Acting Strategically: Identifies key issues and relationships relevant to achieving goals, and commits to a course of action to accomplish goals based on known and unknown variables. Develops priorities with the right balance of short and long-term considerations. Championing Customer Needs: Provides timely and professional service to both internal and external customers, is responsive to customer needs and requests, is always courteous to the customer, and considers them when making decisions. Communicating Effectively: Shares information, listens and involves others, and conveys ideas in a manner that engages others and helps them understand and retain the message. Delivering High-Quality Work: Makes sure responsibilities central to the role meet all requirements and expectations. Finishes tasks promptly and critically reviews work for accuracy and quality. Considers the impact of work on others. Prioritizing and Organizing Work: Allocates time and attention based on what is most important to achieve key goals and objectives. Effectively organizes and balances tasks and priorities to keep multiple projects on track.

QUALIFICATIONS/EXPERIENCE/JOB KNOWLEDGE

Bachelor's degree required. At least five (5) years of experience working in the field of ID/DD, with at least two (2) of those years in administrative roles. Experience in Case Management preferred. Must have working knowledge of matching specific supports and interventions to the unique needs of the people in the home. Must have a working knowledge of person centeredness. Completes all required state training within the time period set forth in state guidelines. Working knowledge of federal and state guidelines related to relevant program(s).

PHYSICAL REQUIREMENTS

Constantly moves about to coordinate work. Regularly works in a fast-paced environment with multiple task deadlines. Regularly moves and positions objects weighing up to 50 pounds. Occasionally exposed to viruses and infectious conditions. Constantly alert and observant during working hours. Reasonable accommodations may be made to enable individuals with disabilities or medical conditions to perform the essential functions.

SUPERVISORY RESPONSIBILITIES

Will supervise.

SPECIAL REQUIREMENTS

May be required to attend seminars or job-related training courses. Must have understanding, patience, and tact in dealing with individuals with intellectual and developmental disabilities. Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities. Must be able to prioritize work tasks.

SKILLS AND ABILITIES

Working knowledge of Microsoft Windows and Office applications. Working knowledge of Google Workspace. Aptitude to learn other software programs as required for this position.

EMPLOYMENT VARIABLES

Must have a good driving record that meets the minimum requirements for Evergreen and reliable transportation. Must pass a drug screen and criminal background check. Availability for evening and weekend work may be required based on operational needs.

WORKING ENVIRONMENT

Typical office setting. #J-18808-Ljbffr Evergreen Life Services