Bloomingdale's Boutique Facilitator - CHANEL, Full Time - 59th Street

About:

Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Across all brand touchpoints-from Bloomingdales.com to our newest small store concept, Bloomie's-everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way.

What We Can Offer You:

• Day-1 Medical, Dental, Vision Benefits for eligible colleagues
• Competitive Pay
• Paid Time Off
• Flexible Holiday Time-Off & Flexible Scheduling
• Instant access to earned wages with PayActiv
• Enhanced benefits: pet, home & auto insurance & more
• 401(k) plan options available
• Bonus earning opportunities
• Growth potential opportunities
• Employee Discount at Bloomingdale's & Macy's Stores

Job Overview:

We are looking for a Boutique Facilitator, someone passionate about providing the highest standards of service and will be trained to be well-rounded in all activities within the Boutique. They will be crucial to the success of the operations within the Boutique. As a multi-functional, "generalist" support role, the Boutique Facilitator assists the sales associates, and the boutique to maximize client-facing time and will support all areas of the Boutique as needed.

Essential Functions:

What impact you can create:

• Deliver exceptional customer service, including welcoming and greeting all clients, including hosting
• Be the ultimate brand ambassador by providing continuous sales and service support 
• Support the Operations team in maintaining the incoming and outgoing shipments processes, assisting with inventory cycle counts and daily re-ticketing
• Assisting and supporting Fashion Advisors with packaging
• Support opening and closing of registers and assist with handling cash and deposits
• Effectively conduct administrative responsibilities i.e., answering phone calls to ensure any client issues are resolved in a prompt and professional manner

You are energized by:

• Providing the highest standards of service
• Building collaborative partnerships and relationships in a team-focused environment
• Fostering a meaningful client experience centered around inclusion and connection
• Your curiosity to continuously learn and grow

What you will bring to the team:

• Ability to thrive in a team environment and work collaboratively
• Understanding of, and passion for client experience
• Excellent communication skills
• Foreign language skills are preferred but not required
• Curiosity and desire to learn and grow professionally within the world of luxury

Qualifications:

• Minimum 1 year of related experience
• Minimum High School Diploma
• Able to lift 15lbs.
• Must have flexible schedule with the ability to work late nights, weekends, and some holidays
• Heart of House: Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service

Essential Physical Requirements:

• Prolonged periods of sitting, with occasional standing and walking
• Ability to bend, reach, hear, and communicate as needed
• Continuous use of computers and standard office equipment
• Ability to lift and move up to 15 lbs. as required

This job description is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Blue Mercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.

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