Automotive Service Manager

Job Description

Job Description

WE'RE NOT LOOKING FOR A SERVICE MANAGER.

We're looking for the leader every dealership wishes they had.

Elite Service Manager Opportunity

The best Service Managers don't just oversee operations—they build winning teams, develop people, create exceptional customer experiences, and drive profitable growth.

If you're a proven leader who inspires technicians, advisors, and support staff to perform at their highest level, we want to have a confidential conversation.

Who You Are

· An inspiring leader who coaches, mentors, and holds people accountable.

· A champion of customer experience and employee development.

· Driven by KPIs, efficiency, productivity, CSI, and profitability.

· Calm under pressure and passionate about continuous improvement.

· Committed to building a culture of trust, teamwork, and excellence.

What You'll Lead

· Daily Fixed Operations performance.

· Service advisors, technicians, dispatch, and support staff.

· Customer satisfaction and retention initiatives.

· Workflow, productivity, and operational efficiency.

· Training, coaching, and accountability.

What Success Looks Like

· High CSI and customer retention.

· Growing labor sales and gross profit.

· Improved technician productivity and advisor performance.

· Strong morale with low employee turnover.

· A department known for excellence.

What We Offer

· Competitive compensation with performance incentives.

· Comprehensive benefits.

· Paid vacation and holidays.

· Leadership development and ongoing training.

· Modern facilities and career growth opportunities.

Who Thrives Here

· Leaders who embrace accountability.

· People who develop others.

· Professionals who solve problems instead of making excuses.

· Individuals who want to leave a legacy—not just fill a role.

Final Thought

There are plenty of dealerships looking for someone to manage a service department.

We're looking for someone who can transform one.

If you're ready to build an elite culture, inspire a high-performing team, and deliver an exceptional customer experience, we'd love to hear from you.

All inquiries will be handled with complete confidentiality.

Lead the team. Elevate the culture. Define the standard.