Senior Contract Billing Specialist

Employment Type Temp-to-Hire Work Arrangement Fully Remote – East Coast Candidates Only Schedule Monday–Friday, 8:00 AM–5:00 PM or 8:30 AM–5:00 PM Eastern Compensation Targeting $35- $40/hour, depending on experience About The Company Our client is a U.S.-based biopharmaceutical manufacturing and technology organization focused on advancing the development and production of innovative medicines. With operations supporting customers and partners across North America, the organization is committed to delivering reliable, high-quality manufacturing solutions to the life sciences industry. Position Overview Our client is seeking an experienced Senior Contract Billing Specialist to support the contracts and client billing of its Canadian & US business entity. This is a highly independent, hands‑on role within a lean accounting and operations team. Reporting to the Director of Billing and Accounting Operations, with additional collaboration alongside the Billing and Accounting Operations Manager, this individual will serve as the primary day‑to‑day billing resource for the Canadian entity. The organization is currently working through opportunities to improve and streamline its billing processes. Many existing procedures are manual, so this individual must be comfortable navigating an evolving environment, working through process challenges, and helping establish more efficient and accurate workflows over time. This is an excellent opportunity for someone who enjoys taking ownership, working independently, and helping build better processes rather than simply maintaining existing ones. Key Responsibilities Manage day-to-day billing activities for the company's Canadian entity. Prepare, review, and process customer invoices in both USD and CAD currencies. Manage billing across complex customer contracts, agreements, amendments, and change orders. Review contract terms and modifications to ensure accurate invoicing, pricing, and billing schedules. Maintain accurate billing records and supporting documentation. Utilize Microsoft Dynamics GP (Great Plains) for current billing operations, with anticipated transition to SAP. Identify and resolve billing discrepancies, escalating issues and communicating proactively when challenges arise. Work closely with the Director of Billing and Accounting Operations and Billing and Accounting Operations Manager to address billing issues and operational priorities. Support reconciliations, billing adjustments, and month‑end accounting activities. Assist with various administrative and accounting‑related tasks during slower billing periods, including mid‑month. Help identify opportunities to improve accuracy, efficiency, and automation. Assist with process documentation, workflow improvements, and system‑related initiatives as the role and the business evolve. Maintain organized records and ensure billing activities are completed accurately and within established deadlines. Track and reconcile client POs and other funding sources to billing (to include credits and rebates). Support PMO and Clients directly, as it relates to AR/Billing. Qualifications 3–5+ years of experience in contract billing. Strong Accounts Receivable background. Experience working with complex customer contracts, contract amendments, and change orders. Experience processing invoices and managing billing activities in both USD and CAD currencies. Hands‑on experience with Microsoft Dynamics GP (Great Plains) required and SAP strongly preferred. Strong Microsoft Excel skills, including pivot tables and VLOOKUPs. Excellent attention to detail and ability to manage a high volume of transactions and competing priorities. Strong analytical and problem‑solving skills. Excellent written and verbal communication skills. Ability to work independently and take ownership of responsibilities without needing constant direction. Work Environment & Expectations This is a fully remote position; however, candidates must reside on the East Coast and be available to work Eastern Time business hours. Standard working hours will be either 8:00 AM–5:00 PM or 8:30 AM–5:00 PM ET (40hrs a week, no unapproved overtime). This role requires consistent availability and active engagement throughout the workday. The individual must be reliable, responsive, and fully present during scheduled working hours. Strong communication is essential. The individual must be comfortable participating in meetings with leadership, communicating professionally, and proactively raising questions or concerns. Given the size and complexity of the contracts being managed, issues cannot be allowed to sit unresolved. The successful candidate must know when to investigate independently and when to upscale concerns. The team is lean, so flexibility and willingness to assist with additional administrative and accounting‑related responsibilities are important. Ideal Candidate Profile Is highly self‑sufficient and comfortable being the primary billing resource for a business entity. Has a strong accounting mindset and understands the importance of accuracy and proper documentation. Is comfortable working in a very manual environment with processes that are still evolving. Doesn’t get discouraged when things aren't perfectly organized and enjoys helping create structure. Communicates openly, asks questions, and raises issues before they become bigger problems. Is adaptable, resourceful, and willing to roll up their sleeves. Enjoys improving processes and would be excited to contribute to making billing operations more streamlined and automated over time. Interviews are happening now! 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