Network Systems Administrator

Position Summary Under the supervision of the Information Services Director, this is a technical support level position in the Information Services Department. The position encompasses a combination of network and systems administrator duties and will be required to provide technical support for servers (physical and virtual), network and systems, enterprise backup and recovery, disaster planning coordination, cybersecurity related duties, telecommunications support, township‑wide end‑user support, Microsoft 365 administration and support, and other Information Services related functions and operations as necessary. Essential Job Functions, Duties and Responsibilities Responsible for the management and maintenance of the township’s network infrastructure ensuring reliable operation, optimal performance, security and availability, integrating automation processes where appropriate, including the township’s physical and virtual server (VMware) environment. Troubleshoot system and network related issues by running diagnostics, documenting problems and resolutions, and assessing impact issues. Monitor systems and network performance and take corrective actions when necessary to prevent downtime and disruptions, including LAN, WAN and wireless infrastructure. Perform regular systems updates and patches to ensure network stability, security and compliance. Perform and monitor regular server data backups and test backup systems to ensure successful restoration and disaster recovery operations. Network administration including Microsoft Active Directory, Group Policy Management, Endpoint Protection, VMware, Veeam, Cisco Systems and Switches, Microsoft SQL and Windows Servers. Be directly involved with the management and support of cybersecurity related functions. Systems administration involving multiple computer management systems across all township departments. Ensure that all information systems and networks operate according to internal standards, external accrediting agency standards, regulatory agencies and legal requirements. Work with network hardware and software including routers, switches, firewalls and other network devices. Implement new network hardware and systems where necessary to increase optimum device utilization and performance. Collaborate with other Information Services team members, other township departments and vendors as it relates to the township networks and systems. Provide support for end‑users across all township departments, addressing network‑and computer related concerns and resolving technical issues promptly. Keep abreast of changing technology and techniques through research as well as attend conferences, workshops and seminars as appropriate. Review new equipment and software offerings and provide recommendations for purchase, prepare statistical analyses and reports. Required Knowledge, Skills, Abilities and Minimum Qualifications 4 or more years of proven professional experience in a technical IT role, preferably as a Network Systems Administrator. Bachelor’s degree in Computer Science or Information Technology is preferred. Thorough knowledge of principles, methods and practices related to information systems, networks and telephone communications. In‑depth knowledge of networking protocols (TCP/IP, DNS, DHCP, etc), VPN, firewalls. Strong technical knowledge and experience in disaster recovery implementation procedures and testing. Thorough knowledge of a variety of computer applications and hardware and software nomenclature. Ability to utilize current network tools to perform analyses, generate reports and categorize data. Working knowledge and experience with current Windows server and Windows desktop operating systems. Working knowledge and experience in Microsoft Windows Active Directory and Group Policy Management. Working knowledge with endpoint protection, VMware, Cisco Systems and Switches, Microsoft Windows and SQL. Experience with Microsoft 365 environment. Experience with network automation or scripting (e.g., PowerShell). Strong technical problem‑solving skills. Excellent oral and written communication skills. Ability to work independently and as a team member. Possess a valid driver’s license. Must pass a fingerprint‑based background check for required unescorted access to secure locations such as the police department. Physical Demands and Work Environment Work is performed primarily in a standard office environment with some travel to different sites; when visiting parks or other sites the employee may be required to walk on uneven and slippery surfaces, be exposed to all weather conditions, dust and pollen, and mechanical hazards; work in server and equipment rooms or closets with higher levels of related noise. Employees may be required to work extended hours including evenings and weekends and may be required to travel outside township boundaries for work‑related functions. Physical Requirements Primary functions require sufficient physical ability and mobility to work in an office setting; to lift, carry, push and/or pull light to moderate amounts of weight; to bend, stoop, kneel, crawl under desks, climb on ladders, operate office equipment requiring repetitive hand movement and fine coordination including computer keyboard use; to travel to other locations using various modes of private and commercial transportation; and to communicate verbally to exchange information. Supplemental Information The salary range for the Network Systems Administrator is $80,000 to $87,000, based on experience, skills and qualifications. The township offers comprehensive benefits and retirement packages including a 15% employer contribution to the retirement plan, generous medical benefits, employer‑paid dental, vision, life insurance, AD&D, long‑term disability and more. Equal Opportunity Employer Statement The Charter Township of Plymouth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other protected classes. Application Interested applicants should submit application materials, including a completed Plymouth Township employment application, to Human Resources at View email address on click.appcast.io. #J-18808-Ljbffr