Patient Services Representative
$18 - $24 per hourAya Healthcare
Job Title
Shift: 8:30p-5:00p
About the role:
Performs registration and scheduling of outpatient appointments, charge entry, collection of co-pays and medical records functions
Responsibilities:
Collects co-pays and fees for facility and professional services from patient/guarantor.
Verifies patient insurance coverage.
Obtains facility and professional services authorizations; may assist patients with obtaining specialty referrals.
Communicates facility and professional co-payment or other balance due information to patients/guarantor.
Abstracts and copies information from patient records in response to documentation requests.
Performs a complete registration of patients. Interviews patients to obtain correct demographic and insurance information.
Prepares admission packet of forms and labels for provider.
Schedules appointments
Patient chart preparation
Distributes and processes all information requests received in a timely manner.
Requirements:
Education: HS Diploma/GED preferred
Experience: 1 to 3 years of related administrative experience in front medical office. Pediatrics experience preferred but will consider other relevant experience.
Must have reliable transportation to travel to our Loch Raven office as needed for coverage.
Rate $18 to $24 dependent on experience and internal equity
Benefits:
Medical, dental, and vision coverage starting the first of the month after hire, plus wellness programs and mental health support
403(b) retirement plan with employer match, pension, and life and disability insurance
Tuition reimbursement toward advanced degrees and specialty certifications
Generous paid time off, fitness discounts, and free on-site parking
About Sinai Hospital
Sinai Hospital of Baltimore is a nationally recognized academic medical center, a designated Level II Trauma Center, and the largest community hospital in Maryland. As part of LifeBridge Health - one of the region's most comprehensive healthcare systems - Sinai delivers advanced care with a mission to improve the health of the communities we serve, and to take care of the people who take care of patients.
About LifeBridge Health
LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.
With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in Maryland.
Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.
LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.
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