Patient Relations Representative

Job Summary Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization's Mission, Vision, and Values. Behaviors and attitude support achievement of the system's goals in Service, People, Finance, Quality and Growth. Responsible for patient related activities, which include patient scheduling, patient check-in, checkout, and follow up activities. Acts as a liaison between physician, patient, facility and insurance company. Handles collections of monies from patient at time of checkout. Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information. PRN position is set pay rate of $18.25/hr. Required Qualifications - Require computer, keyboard and data input skills.- Require pleasant and professional demeanor.- Require skill in establishing and maintaining effective working relationships.- Require demonstrated initiative and self-direction.- Require ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.- Require dependability/reliability. Preferred Qualifications - Prefer a minimum of one (1) year of experience in a physician office.- Prefer a professional, neat appearance with strong oral and written communication skills.- Prefer basic knowledge of third party payers.- Prefer knowledge of EHR/EMR.- Prefer knowledge of medical terminology.- Prefer skills in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access).- Prefer some college or vocational training. Mandatory Education HS EQ: High School Diploma, GED or Certificate *Please note that a copy or photo of your High School Diploma or GED is required prior to start - or transcripts showing date of completion/graduation (this is collected during our onboarding process). Work Days/Shift/Start Time PRN position to fill in as needed. Employment Screening Requirements As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. #J-18808-Ljbffr