ServiceNow Technical Senior Consultant

Our ServiceNow team works with clients to transform their technology services and operations. We partner with CIOs, tech executives, and service owners (HR, IT, Customer, Field Service, Project Portfolio Management) and their teams to create a future-ready operating model. Our focus is on NextGen tech, new service models, and meeting the operational needs of an organization.

Looking for a job with diverse opportunities and cool tech solutions? Join our team! We're looking for enthusiastic people ready to help transform enterprise services and tech operations. Your skills and excitement can drive meaningful change and deliver great value to our clients. Apply now and be part of a dynamic, forward-thinking organization!

Recruiting for this role ends on 9/30/2026

Work You'll Do

You will be responsible for providing best practice advisory services to functional and technical streams throughout the solution implementation and ongoing sustainment. You will be a part of the design on the project and will assist in directing the ServiceNow implementation and certifying the solution design of strategic technologies during solution development. This role will build and drive high performing relationships with strategic development partners to ensure high quality delivery of all aspects of solution development.

In an operational setting, you will be an integral part of the team responsible for solution design and review of all business process and system level changes as part of continual service improvement. You will provide design perspectives to the process teams to maintain consistency, stability and supportability of the solution and processes in conjunction with maintaining the organizational roadmap for the solution while utilizing current vendor solution capabilities and the product roadmap.

The Team

Every business needs a strategic cloud integration platform. Our team helps organizations create strategies and implement systems to enhance value and boost performance. Our experts have global experience with complex IT challenges, from system upgrades to full transformations.

We support clients by collaborating with technology leaders to build IT models suited for new technologies and evolving service expectations. We understand how technology impacts every part of business. Our specialists help clients shift from basic tech delivery to becoming strategic partners and change agents. Agile, DevOps, and Lean experts guide clients in developing next-generation technology teams.

Qualifications:

Required:

• 4+ years of relevant ServiceNow IT consulting or industry experience
• 3+ years of experience in large technology engagements
• 2 full life cycle implementations
• Team lead experience
• Ability to travel up to 50% based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Bachelor's Degree or equivalent experience

Preferred Skills:

• ServiceNow certification in one or more areas
• Experience with XML, and SQL
• An advanced degree in the area of specialization
• Module experience: CSM, Creator Workflow, ITOM, HRSD, IRM/GRC, Source2Pay (S2P)
• Experience with GBS on NOW, NOW Assist, Creator Workflow

Information for applicants with a need for accommodation:

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $116,200 to $229,100.

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