Medical Receptionist

Job Description

Job Description

Job description:

Overview

Join our dynamic healthcare team as a Medical Receptionist, where your energetic and welcoming presence will set the tone for exceptional patient experiences. In this vital role, you will serve as the first point of contact for patients and visitors, managing front desk operations with efficiency and professionalism. Your expertise in medical administrative support, EMR (Electronic Medical Records) systems, and health information management will ensure seamless clinic workflows. This position offers an exciting opportunity to contribute to high-quality patient care while honing your skills in posting accurate charges, understanding of insurance plans and office management within a fast-paced healthcare environment. Dermatology or EMA experience preferred

Duties

• Greet patients and visitors with a friendly, professional demeanor, providing excellent customer service and phone etiquette.
• Schedule appointments accurately using EMR/EHR EMA.
• Verify patient insurance coverage and provide accurate detail data entry.
• Manage electronic health records (EHR), ensuring proper documentation review and compliance with HIPAA confidentiality policies.
• Provide a superb experience for our Aesthetic clients and accurately collect for services.
• Answer incoming calls promptly, directing inquiries appropriately and maintaining clear communication channels.
• Maintain organized medical records and ensure all documentation aligns with clinical confidentiality policies and health information management standards.
• Support clinic operations by performing administrative tasks
• Collaborate with co-workers and providers.

Experience

• Proven experience in a medical office setting or healthcare environment, demonstrating familiarity with front desk operations and patient service.
• Strong computer skills with proficiency in EMA preferred. EHR/EMR experience required.
• Knowledge of health insurance processes, verification and various plans.
• Ability to navigate medical terminology accurately and the EHR system.
• Excellent communication skills and a professional phone manner that fosters trust and clarity.
• Experience handling medical records management while adhering to clinical confidentiality policies.
• Demonstrated clerical experience involving documentation review, appointment scheduling, and office organization within a healthcare setting.

Join us to make a meaningful impact by providing outstanding administrative support that enhances patient care! We value energetic professionals who thrive in busy environments and are committed to maintaining the highest standards of clinical confidentiality and customer service excellence. If you have solid work experience and looking a long term , stable environment, this role may be for you.

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Experience:

• Medical receptionist: 2 years (Preferred)

Work Location: In person